HostelWorld.com: Difference between revisions
Jump to navigation
Jump to search
| (4 intermediate revisions by 2 users not shown) | |||
| Line 29: | Line 29: | ||
*Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent. | *Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent. | ||
*If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. | *If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. | ||
*The maximum stay accepted by HostelWorld is 14 days. | |||
'''Private Rooms''' | '''Private Rooms''' | ||
| Line 116: | Line 117: | ||
The price paid by the guest is the bed price multiplied by the number of beds in the private room. | The price paid by the guest is the bed price multiplied by the number of beds in the private room. | ||
To send prices to Hostelworld, open Calendar, select the Daily Price you want to send, and scroll down to the Hostelworld section. Click Get Codes, map the correct rate plan code, and save. | |||
If you use multiple Hostelworld rate plan codes, you must create a separate Daily Price for each code and map it individually using Get Codes. | |||
If you have several Daily Prices but do not want all of them to be sent to Hostelworld, open the relevant Daily Price, scroll to the Hostelworld section, uncheck the box, and save. | |||
| Line 177: | Line 185: | ||
'''Incorrect Price, Invalid rate plan(s)''' | '''Incorrect Price, Invalid rate plan(s)''' | ||
You have added a number which is not a valid Hostelworld rate id into the field in the "Channels" tab of a rate/daily price. | You have added a number which is not a valid Hostelworld rate id into the field in the "Channels" tab of a rate/daily price. | ||
*Open your | *Open your fixed prices (Channel Tab) and make sure the correct rate id is selected from the 'get codes' list. | ||
*Open your daily prices (Enable list) and make sure the correct rate id is selected from the 'get codes' list. | *Open your daily prices (Enable list) and make sure the correct rate id is selected from the 'get codes' list. | ||
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct rate id is selected from the 'get codes' list. | *Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct rate id is selected from the 'get codes' list. | ||
'''Missing Rate. Add a rate before adding beds''' | |||
You have a Beds24 Price with a missing Hostelworld rate id or you have rate plans at Hostelworld that have no price. | |||
*Open your fixed prices (Channel Tab) and select the correct rate id from the 'get codes' list. | |||
*Open your daily prices (Enable list) and select the correct rate id from the 'get codes' list. | |||
*Check your rate plans in Hostelworld as they may have expired and a new rate plan id is required for dates in the future. | |||
*Make sure all active rate plans are mapped and have prices. | |||
'''1112 - Rate plan not existing for given roomtypeid''' and '''Invalid rate plan(s) for requested property ''' | '''1112 - Rate plan not existing for given roomtypeid''' and '''Invalid rate plan(s) for requested property ''' | ||