TripConnect: Difference between revisions
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[[Category:Reviews]] | [[Category:Reviews]] | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||
[[Category:Marketplace]] | |||
<div class="heading">TripAdvisor</div> | <div class="heading">TripAdvisor</div> | ||
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPCONNECT and explains how enable ans connect '''TripConnect Instant Booking''', '''TripConnect Pay per Click''', and/or '''TripAdvisor Review Express'''. | This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPCONNECT and explains how enable ans connect '''TripConnect Instant Booking''', '''TripConnect Pay per Click''', and/or '''TripAdvisor Review Express'''. | ||
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TripAdvisor is in the process of integrating their rental sites. At the moment the are still running on separate technological platforms which are all branded as TripAdvisor. | TripAdvisor is in the process of integrating their rental sites. At the moment the are still running on separate technological platforms which are all branded as TripAdvisor. | ||
*If you have the option to syncronise iCal in your Tripadvisor extranet go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >TRIPADVISOR RENTALS ICAL | *If you have the option to syncronise iCal in your Tripadvisor extranet go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >TRIPADVISOR RENTALS ICAL | ||
=General= | =General= | ||
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TripAdvisor is in the process of integrating their rental sites. At the moment the are still running on separate technological platforms which are all branded as TripAdvisor. | TripAdvisor is in the process of integrating their rental sites. At the moment the are still running on separate technological platforms which are all branded as TripAdvisor. | ||
*If you have the option to syncronise iCal in your Tripadvisor extranet go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >TRIPADVISOR RENTALS ICAL | *If you have the option to syncronise iCal in your Tripadvisor extranet go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >TRIPADVISOR RENTALS ICAL | ||
==Sponsored Placements== | ==Sponsored Placements== | ||
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*Make sure your property is mapped (see above). | *Make sure your property is mapped (see above). | ||
= Use TripConnect Instant Booking= | = Use TripConnect Instant Booking not available for new cusotmers= | ||
<div class="warning alert alert-danger">{{#fas:exclamation-triangle}} Tripadvisor disconnected this service for new cusotmers. Existing connections are supposed to keep working </div> | |||
Tripadvisor displays prices and availability. Guest can then complete the booking directly on the TripAdvisor web site. | Tripadvisor displays prices and availability. Guest can then complete the booking directly on the TripAdvisor web site. | ||
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*If you have more than one property in the same Beds24 account, all you need to do is enter the same TripAdvisor property code for all of them When TripAdvisor request a price for that code, we will send prices for all the properties that have the same code. They will appear on TripAdvisor as different room options in your TripAdvisor property. | *If you have more than one property in the same Beds24 account, all you need to do is enter the same TripAdvisor property code for all of them When TripAdvisor request a price for that code, we will send prices for all the properties that have the same code. They will appear on TripAdvisor as different room options in your TripAdvisor property. | ||
*Make sure your property is mapped (see above). | *Make sure your property is mapped (see above). | ||
=====Requirements from TripAdvisor===== | =====Requirements from TripAdvisor===== | ||
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TripAdvisor uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations. | TripAdvisor uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations. | ||
*To allow cancellations go to {{#fas:cog}} (SETTINGS) | *To allow cancellations go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE and change the setting for "Booking Cancellations by Guest" | ||
*To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest" | *To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest" | ||
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'''Pictures:''' | '''Pictures:''' | ||
*As property picture we will send picture number 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES. The room pictures is the ones selected in {{#fas:cog}} (SETTINGS) | *As property picture we will send picture number 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES. The room pictures is the ones selected in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES as "room pictures". | ||
'''Cancellation rules''' | '''Cancellation rules''' | ||
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Tripadvisor uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations. | Tripadvisor uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations. | ||
*To allow cancellations go to SETTINGS | *To allow cancellations go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE and change the setting for "Booking Cancellations by Guest" | ||
*We send offer 1 to Tripadvisor. To allow cancellations for offer 1 go to SETTINGS | *We send offer 1 to Tripadvisor. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest" | ||
=== Activation=== | === Activation=== | ||