Connect Airbnb Account: Difference between revisions

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= Summary =
= Summary =
<div class="summarybox">
<div class="summarybox">
You can connect one or '''multiple Airbnb accounts''' to '''Import listings from Airbnb''',  create '''new listings in Airbnb''', '''synchronize prices and availability''' and '''manage content'''.
To update your listings from Beds24 you need to '''map''' them. After you have mapped Beds24 will '''automatically update prices and availability''' to Airbnb and '''import bookings''' from Airbnb and you can
*'''communicate''' with Airbnb guest '''directly from Beds24'''
*send, view and reply to '''reviews'''
*access your '''ratings''' directly in Beds24
<div class="warning alert-alert-danger">{{#fas:exclamation-triangle}} Airbnb limits functionality for Co-hosts. </div> 
Read the complete  [https://wiki.beds24.com/index.php?title=Connect_Airbnb_Account instructions] before you start the integration.
</div>
= Capabilities =
You can connect one or multiple Airbnb accounts to
You can connect one or multiple Airbnb accounts to
*Import listings from Airbnb which will create properties and/or rooms in Beds24
*Import listings from Airbnb which will create properties and/or rooms in Beds24
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*Import booking requests
*Import booking requests
*Communicate with Airbnb guest directly from Beds24
*Communicate with Airbnb guest directly from Beds24
</div>


[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
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= Limitations =
= Limitations =
*Beds24 can connect all Airbnb hosts who are eligible for API use.  
*Beds24 can connect all Airbnb hosts who are eligible for API use.  
*Airbnb does not allow Co-host accounts to use their Api. All connections have to be via the host account. There are two solutions:
*Airbnb does not allow Co-hosts to connect listings or disconnect listings. Only owners can make API connections. This means if you are a Co-Host Airbnb will not allow you to connect your co-hosted listings via Beds24 (or any other channel manager). Solutions to this limitation are:
*Airbnb does not allow Co-hosts to use their API. This means if you are a Co-Host Airbnb will not allow you to connect your co-hosted listings via Beds24 (or any other channel manager). Solutions to this limitation are:
**Ask the host to transfer their account to you.
**Ask the host to transfer their account to you.
**Your hosts make the connection between their Airbnb accounts and Beds24 themselves'''  
**Your hosts make the connection between their Airbnb accounts and Beds24 themselves'''  
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'''Step 3: Complete property and room information and prices in Beds24'''  
'''Step 3: Complete property and room information and prices in Beds24'''  
See the full details [[Airbnb_Mapping#Capabilities_per_Sync_Type|Capabilities]]


<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>  
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>  
Depending on the '''Sync type''' you plan to use '''Prices & Availability or Everything''', there is additional information you need to check/update before you complete the connection (Step 4).  
Depending on the '''Sync type''' you plan to use '''Prices & Availability, Limited or Everything''', there is additional information you need to check/update before you complete the connection (Step 4).
 
With sync type '''Prices and Availability''' Beds24 will only update your price data, including number of guests, extra person price, base price, taxes and fees, max stay, minimum stay, max days in advance.


With sync type '''Prices and Availability''' Beds24 will only update your price data (including number of guests, extra person price, base price, taxes and fees, max stay, minimum stay, max days in advance, advance notice/same day booking cut off, last-minute discount, early-bird discount, weekly discount, monthly discount) and availability and import bookings. If you want to change your descriptions pictures or other settings you do this in Airbnb.
'''Limited''' you can send advance notice/same day booking cut off, last-minute discount, early-bird discount, weekly discount, monthly discount and availability and import bookings. If you want to change your descriptions pictures or other settings you do this in Airbnb.


With sync type '''Everything''' also your existing listing's descriptive content will be overridden by the descriptive content in Beds24 and can no longer be edited in Airbnb.
With sync type '''Everything''' also your existing listing's descriptive content will be overridden by the descriptive content in Beds24 and can no longer be edited in Airbnb.


If you want to sync everything your listing needs to meet Airbnbs requirements. If you see a red button "Fix Content Errors" your listing does not meet Airbnb requirements. Click on the button. Any settings which do not meet Airbnb requirements are highlighted in red. Click on the links to go to the settings where you can fix the problems.
If you want to sync '''Everything''' your listing needs to meet Airbnbs requirements. If you see a red button "Fix Content Errors" your listing does not meet Airbnb requirements. Click on the button. Any settings which do not meet Airbnb requirements are highlighted in red. Click on the links to go to the settings where you can fix the problems.


<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Always go to  "View Content" to check what will send to Airbnb before selecting '''Everything'''.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Always go to  "View Content" to check what will send to Airbnb before selecting '''Everything'''.
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'''Step 4: Connect the room or property to automatically update your Airbnb listing and import your existing upcoming bookings'''
'''Step 4: Connect the room or property to automatically update your Airbnb listing and import your existing upcoming bookings'''
<div class="warning">{{#fas:exclamation-triangle}} Blocked dates in Airbnb are NOT imported, you need to block in the Beds24 Calendar.  </div> 


Go to  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > MAPPING to connect them. Click on help <span style="color:#007bff;“ >{{#far:question-circle}}  </span>  in the top right of this page for further instructions.
Go to  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > AIRBNB > MAPPING to connect them. Click on help <span style="color:#007bff;“ >{{#far:question-circle}}  </span>  in the top right of this page for further instructions.
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==Can I connect listings that I am a Co-Host?==
==Can I connect listings that I am a Co-Host?==
Airbnb does not allow Co-hosts to use their API. This means if you are a Co-Host Airbnb will not allow you to connect your co-hosted listings via Beds24 (or any other channel manager). Solutions to this limitation are:
No. Airbnb does not allow Co-hosts to connect listings or disconnect listings. Only owners can make API connections.  Only owners can make API connections. This means if you are a Co-Host Airbnb will not allow you to connect your co-hosted listings via Beds24 (or any other channel manager). Solutions to this limitation are:


*Ask the host to transfer their account to you.
*Ask the host to transfer their account to you.
*Your hosts make the connection between their Airbnb accounts and Beds24 themselves'''  
*Your hosts make the connection between their Airbnb accounts and Beds24 themselves'''  
**You can create a (temporary) subaccount in Beds24 for each of your hosts. Your hosts will have a login where they then can connect their Airbnb accounts.  
**You can create a (temporary) subaccount in Beds24 for each of your owners. Your hosts will have a login where they then can connect their Airbnb accounts.  
**If you manage a large number of properties we can give you the "Connect with Airbnb Account" button. Your hosts will then be able to use this button outside of Beds24 so they will not need to log into
**If you manage a large number of properties we can give you the "Connect with Airbnb Account" button. Your owners will then be able to use this button outside of Beds24 so they will not need to log into


==What is the difference between the API connection and the iCal connection?==
==What is the difference between the API connection and the iCal connection?==
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Yes. You can connect an existing Airbnb account.
Yes. You can connect an existing Airbnb account.


==Can I still use Ical?==
==Can I still use iCal?==
Of course, you can use iCal or API but not both for the same room (remember that iCal has delays and does not transfer prices or detailed booking information).
Of course, you can use iCal or API but not both for the same room (remember that iCal has delays and does not transfer prices or detailed booking information).


==Can I accept requests?==
==Can I accept requests?==
By default we only support instant book because it is proven that listings on instant book generate more bookings and have a better ranking.  
By default we only support '''instant book''' because it is proven that listings on instant book generate more bookings and have a better ranking.  
 
We strongly recommend to only use '''instant book''' but if required we can set individual listings to be bookable on request only. Airbnb only allows listings which are not listed on any other OTA which facilitates instant book to be set to 'Request'. This means if you only want requests from Airbnb you need to disconnect/can not use OTAs/portals like Booking.com, Expedia, Ctrip, Agoda


We strongly recommend to only use instant book but if required we can set individual listings to be bookable on request only. Airbnb only allows listings which are not listed on any other OTA which facilitates instant book to be set to 'Request'. This means if you only want requests from Airbnb you need to disconnect/can not use OTAs/portals like Booking.com, Expedia, Ctrip, Agoda
==I have blocked dates in Airbnb, will they be imported?==
No. You need to block the dates in your Beds24 calendar before you connect your Listing to Beds24.  


== Can I connect more than one Airbnb account? ==
== Can I connect more than one Airbnb account? ==
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