Expedia Mapping: Difference between revisions
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===Virtual Credit Cards === | ===Virtual Credit Cards === | ||
Virtual cards can be set to be auto charged at the date they become valid. To use this option | Virtual cards can be set to be auto charged at the date they become valid. To use this option | ||
*make sure Expedia Virtual cards is activated in Expedia | |||
[[Image:expedia_evc.png|300px|link=]] | |||
[[Media:expedia_evc.png|view large]] | |||
*set "Auto Process Virtual Cards" = Yes | *set "Auto Process Virtual Cards" = Yes | ||
*make sure your Merchant Category Code (MCC) in Stripe is "Lodging." | *make sure your Merchant Category Code (MCC) in Stripe is "Lodging." | ||
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| EXPEDIACOLLECT | | EXPEDIACOLLECT | ||
| Expedia | | Expedia sent a virtual card | ||
|- | |- | ||
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If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|invoicee]] function. | If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|invoicee]] function. | ||
=Setup Problems= | |||
1) The room is being unexpectedly closed at Expedia The channel manager will close the room on all dates which do not have a valid price available for sending to Expedia. Make sure you have prices for the complete range of dates you are sending. | 1) The room is being unexpectedly closed at Expedia The channel manager will close the room on all dates which do not have a valid price available for sending to Expedia. Make sure you have prices for the complete range of dates you are sending. | ||
2) "Room code is not unique" warning when saving in Beds24. Each Expedia room type id is unique and can be mapped to only one room in Beds24. If you enter the same Expedia room type id more than once the room updates will overwrite each other causing inaccurate information being sent to Expedia. | 2) "Room code is not unique" warning when saving in Beds24. Each Expedia room type id is unique and can be mapped to only one room in Beds24. If you enter the same Expedia room type id more than once the room updates will overwrite each other causing inaccurate information being sent to Expedia. | ||
3) "Extra Person" prices cannot be exported but can still be set manually in Expedia. | 3) "Extra Person" prices in Daily Prices can be sent, unlike Fixed prices, they cannot be exported but can still be set manually in Expedia. | ||
4) If the room is for more then 2 guests you need a room price for the number of guests the room can accommodate. | 4) If the room is for more then 2 guests you need a room price for the number of guests the room can accommodate. | ||
=Common Errors= | =Common Errors= | ||
If there is an error on an update, the error message returned by Expedia will be emailed to you. | |||
Common errors and their solutions are: | |||
<div class="mw-collapsible mw-collapsed"> | <div class="mw-collapsible mw-collapsed"> | ||
<div class="headline-collapse" >Unsupported operation. Message cannot be added to the specified message thread ID ec54f39b-4e10-432a-a121-538ac6b39c4e because the reservation was made on an unsupported point-of-sale.</div> | <div class="headline-collapse" >Unsupported operation. Message cannot be added to the specified message thread ID ec54f39b-4e10-432a-a121-538ac6b39c4e because the reservation was made on an unsupported point-of-sale.</div> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
The booking was made on an Expedia partner site for which Expedia does not support messaging. | The booking was made on an Expedia partner site for which Expedia does not support messaging. | ||
</div></div> | </div></div> | ||
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*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room. | *Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room. | ||
Login to www.expediapartnercentral.com and disconnect from Beds24 from the "Expedia Connectivity Settings" section in your Expedia Extranet | Login to www.expediapartnercentral.com and disconnect from Beds24 from the "Expedia Connectivity Settings" section in your Expedia Extranet. IMPORTANT: Disconnect all options | ||
[[Image: | [[Image:expedia_disconnect.png|100px|link=]] | ||
[[Media: | [[Media:expedia_disconnect.png|view large]] | ||