VRBO Setup: Difference between revisions

*You can not move properties which are connected between two Beds24 accounts which are connected to Vrbo if they have bookings because this will upset VrboS commission calculation and you might get charged twice.  

 

*At least 6 pictures for each listing recommended resolution of 1920x1080.  

Bedrooms and bathrooms can be set up  in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS->SET UP.

Amenities and Location Type can be set up for the property {{#fas:cog}} (SETTING) PROPERTIES->DESCRIPTION) or per room {{#fas:cog}} (SETTING) ->PROPERTIES->ROOMS->SET UP).

Example 1: All units (rooms) have Internet. In this case you can set up the Internet in {{#fas:cog}} (SETTING) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with  Internet one and another unit without Internet. In this case set the Internet up in SETTING->PROPERTIES->ROOMS->SET UP.

With '''Per Day Pricing''' the price sent is a room price, only ONE price can be sent per date. If you have multiple prices activated for Vrbo with different minimum stays the system will send the price with the lowest minimum stay. Vrbo applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking.  If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value  so the price for the full occupancy can send.  With Per Day Pricing you can also set an extra person price.

Vrbo requires a cancellation policy. We will send the policies set in SETTING->PROPERTIES-> BOOKING RULES > CANCELLATION POLICY.

If you allow children set the number of children which are allowed or "Dont ask" in the setting for  "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.

If you choose "Invoice" you need to enter a description on how guests can pay in  {{#fas:cog}} (SETTINGS)   CHANNEL MANAGER -> VRBO.COM > SPECIFIC CONTENT "Payment Options Description "

The cards you have activated in {{#fas:cog}} (SETTINGS)   PAYMENTS -> Credit Card Collection will be sent as accepted cards.

1. Setup the Payment schedule, this will send the details to Vrbo. Go to {{#fas:cog}} (SETTINGS)  > CHANNEL MANAGER > Vrbo.COM > PAYMENT SCHEDULE. Payment Schedules allow you to set up to five payments.  

=Common Errors=

  '''The Vrbo connection for this property is managed by account ....'''

  Only properties owned by the connected Beds24 account or sub account can send to the connected Vrbo account. If you want to connect properties owned by different account/sub accounts you can override this. Click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right) Manage Account > Manage Property and go to "Channel Management". The setting "Vrbo / Homeaway Connect via Account" allows you to set that the property connects to Vrbo via a different account than the one owning it.

  '''Fix content errors and enable rooms before generating the Vrbo Software User ID'''

'''Fix content errors and enable rooms'''

  Go back to step 2 in the chapter "Mapping"

  '''Vrbo Software User ID not generated '''

  Go back to step 4 in the chapter "Mapping"

   

'''internal error constructing XML '''

  Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > VRBO-> VIEW CONTENT to check if you content meets Vrbos requirements. Any settings which do not meet  Vrbos requirements are highlighted on red. Click on the links in the "Settings" column to go to the settings where you can fix the problems.