Introduction: Difference between revisions
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=Overview= | =Overview= | ||
Beds24 is a feature-packed all-in-one system | Beds24 is a feature-packed all-in-one property and channel management system. | ||
The wide range of functionalities is designed to be suitable for all types of properties and for all sizes of owners, property managers and property management companies. | |||
'''Properties''' | '''Properties''' | ||
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If you log in from a mobile device you should see a special mobile dashboard which gives you an overview on key information linking to more special mobile pages and you will also have access to all Beds24 functions. | If you log in from a mobile device you should see a special mobile dashboard which gives you an overview on key information linking to more special mobile pages and you will also have access to all Beds24 functions. | ||
This allows you to perform all actions from your smart phone or tablet | This allows you to perform all actions from your smart phone or tablet if you need to. You have the option to set up a special dashboard to use from mobile devices. | ||
If you do not see the mobile dashboard click on the mobile icon in the top left corner. | If you do not see the mobile dashboard click on the mobile icon in the top left corner. | ||
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If you use the CALENDAR page on a smartphone we recommend setting the view to one day. | If you use the CALENDAR page on a smartphone we recommend setting the view to one day. | ||
We do provide a mobile app for Android and iOS. By nature the functionality of the app is limited and does not have the flexibility and the power the Beds24 customers are used to. You can find more details when you go to {{#fas:cog}} (SETTINGS) | We do provide a mobile app for Android and iOS. By nature the functionality of the app is limited and does not have the flexibility and the power the Beds24 customers are used to. You can find more details when you go to {{#fas:cog}} (SETTINGS) MARKETPLACE > MOBILE APP | ||
==Help and Support== | ==Help and Support== | ||
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=Automation= | =Automation= | ||
Beds24 | Beds24 has a strong focus on smart automation tools including: | ||
*Price and availability distribution | *Price and availability distribution | ||
*Messaging | *Messaging | ||
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'''Auto Action''' | '''Auto Action''' | ||
An Auto Action is an action which can be used manually or programmed to run automatically at a specific time relative to the time of the booking, to the check-in date or to the check-out date. | An Auto Action is an action which can be used manually or programmed to run automatically at a specific time relative to the time of the booking, to the check-in date or to the check-out date. | ||
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'''Inventory''' | '''Inventory''' | ||
Rooms/units available for booking. The number is defined by the rooms set up in the system ({{#fas:cog}} (SETTINGS) ROOMS | Rooms/units available for booking. The number is defined by the rooms set up in the system ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP) and the number of bookings. Inventory can be quickly changed in the CALENDAR. To show inventory the system need valid prices. If you have not set a Daily Price or a Fixed Prices the system will show 0 inventory for this date. | ||
The inventory can never be changed to a value which is higher than the total number of rooms minus the bookings you have. | The inventory can never be changed to a value which is higher than the total number of rooms minus the bookings you have. | ||
If "Overbooking Protection" is set to "Property" ({{#fas:cog}} (SETTINGS) ROOMS | If "Overbooking Protection" is set to "Property" ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP) the system will calculate the inventory on the total bookings in a room up to room quantity AND total bookings in the property up to total rooms in property. Meaning the room will be closed if the number of bookings in all rooms in the property is greater or equal to the total number of rooms in the property. This could occur because of an overbooking in a different room. Hidden rooms are not included in the calculation of property availability. | ||
'''Offer''' | '''Offer''' | ||