Questions and Answers: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
No edit summary |
||
| (13 intermediate revisions by 2 users not shown) | |||
| Line 11: | Line 11: | ||
</div> | </div> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
You can find more details when you go to {{#fas:cog}} (SETTINGS) | You can find more details when you go to {{#fas:cog}} (SETTINGS) Marketplace > MOBILE APP | ||
By nature the functionality of an app is limited. User research shows that an app can not meet the flexibility and the power Beds24 customers are used to. Therefore our control panel is responsive and accessible via a browser from any mobile device. We provide a mobile dashboard which links to more special mobile pages and access to all other Beds24 functions. | By nature the functionality of an app is limited. User research shows that an app can not meet the flexibility and the power Beds24 customers are used to. Therefore our control panel is responsive and accessible via a browser from any mobile device. We provide a mobile dashboard which links to more special mobile pages and access to all other Beds24 functions. | ||
| Line 159: | Line 159: | ||
For example, Airbnb has a setting called "Advance Notice (hours)" which sets the number of hours before midnight you want to stop same day bookings. | For example, Airbnb has a setting called "Advance Notice (hours)" which sets the number of hours before midnight you want to stop same day bookings. | ||
Other OTA's may have similar settings internally that they can set for you, please check with the specific OTA. | Other OTA's may have similar settings internally that they can set for you, please check with the specific OTA. | ||
</div> | |||
</div> | |||
<div class="mw-collapsible mw-collapsed"> | |||
<div class="headline-collapse" > | |||
=== Can I manually create bookings? === | |||
</div> | |||
<div class="mw-collapsible-content"> | |||
You can manually create bookings in your Beds24 account. | |||
1) Dynamic Calendar, click on the + sign in the Room row/Date column, then enter the details in the Booking popup. | |||
2) Add booking button at the top of the control panel | |||
3) Price Checker tool, set the dates/rules and then click 'BOOK' to create the booking. | |||
For more details, check the HELP page for bookings [[:category:Bookings#Add_Bookings|Add bookings]] | |||
</div> | </div> | ||
</div> | </div> | ||
| Line 232: | Line 249: | ||
<div class="mw-collapsible mw-collapsed"> | <div class="mw-collapsible mw-collapsed"> | ||
<div class="headline-collapse" > | <div class="headline-collapse" > | ||
=== Why am | === Why am I getting error messages and what do I do? === | ||
</div> | </div> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
| Line 243: | Line 260: | ||
<div class="mw-collapsible mw-collapsed"> | <div class="mw-collapsible mw-collapsed"> | ||
<div class="headline-collapse" > | <div class="headline-collapse" > | ||
=== Can I setup different prices for each Channel? === | === Can I setup different prices for each Channel? === | ||
</div> | </div> | ||
| Line 643: | Line 661: | ||
</div> | </div> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
Use the setting in (SETTINGS) > CHANNEL MANAGER > General channel manager settings > 'Deduce language from country?' this will then enter the value in the Language field in the Mail tab of the booking. If there is no value the 'Default' language set in {{#fas:cog}} (SETTINGS) > BOOKING PAGE > INTERNATIONALIZATION -> BOOKING PAGE LANGUAGE will be used. | |||
</div> | </div> | ||
</div> | </div> | ||
| Line 649: | Line 667: | ||
<div class="mw-collapsible mw-collapsed"> | <div class="mw-collapsible mw-collapsed"> | ||
<div class="headline-collapse" > | <div class="headline-collapse" > | ||
====Can I connect dorms?==== | ====Can I connect dorms?==== | ||
</div> | </div> | ||
| Line 994: | Line 1,013: | ||
<div class="mw-collapsible mw-collapsed"> | <div class="mw-collapsible mw-collapsed"> | ||
<div class="headline-collapse" > | <div class="headline-collapse" > | ||
=== Does Beds24 have a user forum? === | === Does Beds24 have a user forum? === | ||
</div> | </div> | ||
| Line 1,026: | Line 1,046: | ||
</div> | </div> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
We provide a [[:Category: | We provide a [[:Category:Marketplace|wide range of integration]] so you can create seamless workflows. Many services which are not listed [[:Category:Marketplace|here]] can be connected via Integromat and we also have an open API. | ||
</div> | </div> | ||
</div> | </div> | ||
| Line 1,144: | Line 1,164: | ||
</div> | </div> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
We have an integration with MailChimp through which guests will be automatically added to mailing lists. Go to {{#fas:cog}} (SETTINGS) | We have an integration with MailChimp through which guests will be automatically added to mailing lists. Go to {{#fas:cog}} (SETTINGS) MARKETPLACE > MAILCHIMP and click HELP (top right menu) for instructions. | ||
Guest information and contact details can also be downloaded to be imported into external mailing lists. | Guest information and contact details can also be downloaded to be imported into external mailing lists. | ||
| Line 1,447: | Line 1,467: | ||
Our built in Yield optimizer automatically adjusts prices based on demand shortly before check-in. | Our built in Yield optimizer automatically adjusts prices based on demand shortly before check-in. | ||
We also integrate with Pricelabs and RoomPriceGenie who provide sophisticated revenue management tools and and the prices they calculate automatically to Beds24. Go to {{#fas:cog}} (SETTINGS) | We also integrate with Pricelabs and RoomPriceGenie who provide sophisticated revenue management tools and and the prices they calculate automatically to Beds24. Go to {{#fas:cog}} (SETTINGS) MARKETPLACE. Then click HELP (top right menu) for a list and then click on the Service for more informaiton. | ||
</div> | </div> | ||
</div> | </div> | ||
| Line 1,459: | Line 1,479: | ||
To send up to 2 years data to the channels, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > set 'Export data' = 2 years. | To send up to 2 years data to the channels, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > set 'Export data' = 2 years. | ||
For Airbnb Rate plans - Prices upto 1 year only will send with Rate plans, if more than 365 days are required then use Per day pricing or Per Occupancy pricing. | |||
</div> | </div> | ||
</div> | </div> | ||
| Line 1,464: | Line 1,486: | ||
<div class="mw-collapsible mw-collapsed"> | <div class="mw-collapsible mw-collapsed"> | ||
<div class="headline-collapse" > | <div class="headline-collapse" > | ||
=== Can I charge for optional extras? === | === Can I charge for optional extras? === | ||
</div> | </div> | ||