Category:Bookings: Difference between revisions

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Ella (talk | contribs)
 
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Click on the ADD BOOKING Button on the top right.  
Click on the ADD BOOKING Button on the top right.  


[[Image:addbooking.png|300px|link=]]
[[Image:AddBookingButton.jpg|500px|link=]]
[[Media:addbooking.png|view large]]
[[Media:AddBookingButton.jpg|view large]]
 
 


To add a booking for multiple rooms or to check for available rooms click on "Price Check"
To add a booking for multiple rooms or to check for available rooms click on "Price Check"
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[[Image:book_multiple.gif|300px|link=]]
[[Image:book_multiple.gif|300px|link=]]
[[Media:book_multiple.gif|click to see a demo]]
[[Media:book_multiple.gif|click to see a demo]]


Add bookings in CALENDAR directly into the room or even the room and the date.  
Add bookings in CALENDAR directly into the room or even the room and the date.  
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If you want to manually add a booking for a guest who previously stayed use the "Search" field in the booking.
If you want to manually add a booking for a guest who previously stayed use the "Search" field in the booking.


<embedvideo service="youtube">https://youtu.be/-baTic4zHpI</embedvideo>
<embedvideo service="youtube">https://youtu.be/-baTic4zHpI</embedvideo>
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Also you can always check a guest in by opening the booking and setting the info code "Checkin" in the "Info" tab.
Also you can always check a guest in by opening the booking and setting the info code "Checkin" in the "Info" tab.


You can also check a guest out by opening the booking and setting the info code "CHECKOUT" in the "Info" tab.
In {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES > BOOKINGS "Check-out rules" you can define which validation checks are performed during check-out.
If "Check-out rules" is set to "Booking balance higher than 0", a pop-up warning will be displayed when a booking with a balance greater than 0 is checked out. The warning shows the booking balance.
The warning is displayed when checking out from the "Departures" component, when adding the "CHECKOUT" info code directly to a booking, or when applying the "CHECKOUT" info code via Group Actions.
<span style="color:#019cde; font-size: 150%;" >{{#fas:info-circle}}</span>
The warning is informational only and does not prevent checkout. Beds24 does not automatically collect outstanding balances. Users can choose to continue with the checkout or return to the booking to review charges and payments.
In {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Check-in Rules" you can limit the check-in function for the Dashboard modules.  
In {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Check-in Rules" you can limit the check-in function for the Dashboard modules.  


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*Enter or change '''chargeable items''', '''payments''' or '''pending payments'''. Click on the + icon to add and enter a blank new row.
*Enter or change '''chargeable items''', '''payments''' or '''pending payments'''. Click on the + icon to add and enter a blank new row.
**Upsell Items which are created in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELLING can be automatically selected as charges.
**Upsell Items which are created in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS can be automatically selected as charges.
**You can create invoice items for items sold on site in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > INVOICE "Invoice Items".  
**You can create invoice items for items sold on site in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > INVOICE "Invoice Items".  
*To remove an item click on the ... menu and then choose "Delete".
*To remove an item click on the ... menu and then choose "Delete".
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By default the description of the lodging price displays room name, check-in date and check-out date. You can change what is displayed there  in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT-> INVOICE "Invoice Item Room Description".  
By default the description of the lodging price displays room name, check-in date and check-out date. You can change what is displayed there  in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT-> INVOICE "Invoice Item Room Description".  
'''Discount Voucher code '''
There are two ways to apply a discount code to a back-end booking depending on your workflow:
====Option 1: Applying a Voucher Code to an Existing Booking====
If the booking has already been created in the calendar:
Open the existing booking.
*Go to the Charges & Payments tab.
*Find the "Voucher Code" field and enter the agent's discount code.
*Click "Recalculate" to apply the discount.
The charges will automatically update to reflect the discounted price.
====Option 2: Applying a Voucher Code When Creating a New Booking====
If you are creating a brand new booking from scratch:
*Click the "Add Booking" button in the calendar.
*While filling in the booking details form, you will see a "Voucher Code" field.
*Enter the discount code directly into this field.
*Complete the rest of the booking details and save.
The discounted price will be automatically calculated and applied from the start.




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=== Logs===  
=== Logs===  
The logs shows changed which have been made to the booking.  
The logs shows changes which have been made to the booking.  


Logs are available until one month after check-out.  
Logs are available until one month after check-out.  
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To search for a booking, use the SEARCH box on the top of any page.  
To search for a booking, use the SEARCH box on the top of any page.  


[[Image:addbooking.png|300px|link=]]
[[Image:Searchbox.jpg|500px|link=]]
[[Media:addbooking.png|view large]]
[[Media:Searchbox.jpg|view large]]
 
 


You can search on First name, last name, Beds24 booking number, Channel booking number. You will see the list that match your criteria, if not, then you can click on 'Search More' this will search all guest information in a booking.
You can search on First name, last name, Beds24 booking number, Channel booking number. You will see the list that match your criteria, if not, then you can click on 'Search More' this will search all guest information in a booking.