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| [[Category:Properties]] | | [[Category:Properties]] |
| ==Booking Rules == | | [[Category:Bookings]] |
| | [[Category:Rules]] |
| | <div class="heading">Booking Rules</div> |
| | This page is about the menu {{#fas:cog}} (SETTINGS) > PROPERTIES > BOOKING RULES |
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| Booking Rules define the options and rules applying to all bookings or bookings within a certain period. To define your booking rules go to '''SETTINGS-> PROPERTIES ->BOOKING RULES''' You have following options:
| | =Summary= |
| | <div class="summarybox"> |
| | You can set rules for all bookings and specificly for direct online bookings from your booking page. |
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| *'''Normal Bookings''' -the booking type for normal bookings. If a booking includes normal and near term dates the booking type will be as set for near term dates. If a booking includes normal and exceptional dates the booking type will be as set for exceptional dates.
| | Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on each setting. |
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| *'''Near Term Bookings''' - You can select how many days in advance to consider a near term booking and the style of booking completion for near term bookings. You may use a different strategy than your normal bookings. If a booking includes near term and exceptional dates the booking type will be as set for exceptional dates.
| | <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> You can apply additional rules in the CALENDER in Offers and prices. |
| | </div> |
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| *'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.
| | = Troubleshooting = |
| | If you think the wrong booking rule is applied check your settings for: |
| | {{#fas:cog}} (SETTINGS) > PROPERTIES > BOOKING RULES > DAILY PRICE STRATEGY "Booking Type" |
| | {{#fas:cog}} (SETTINGS) > PROPERTIES > OFFERS "Booking Type" |
| | Setting for "Booking Type" set in the "Summary" tab of your Fixed Prices |
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| Rules you can set are:
| | If you have set different RULES for Normal Bookings and Near Booking - Deposit Collection : |
| | {{#fas:cog}} (SETTINGS) BOOKING ENGINE "Normal Booking" - Deposit Collection 1 - auto collection with deposit collection |
| | {{#fas:cog}} (SETTINGS) BOOKING ENGINE "Near Term Booking" - Deposit Collection 2 - auto collection with deposit collection |
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| *Blackout period - no new bookings accepted
| | Also ensure you have {{#fas:cog}} (SETTINGS) > PROPERTIES > BOOKING RULES > DAILY PRICING STRATEGY > BOOKING TYPE = DEFAULT (set by property booking rules) |
| *No Deposit - automatic confirmed booking with no deposit
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| *Request Only - booking to be confirmed manually
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| If you want to collect credit card number for security you can set the acceptet cards under '''SETTINGS -> PROPERTIES -> CREDIT CARD'''
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| *Request CC - request only with Credit Card collection
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| *Credit Card - number collected but not charged
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| If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under '''SETTINGS -> PROPERTIES -> DEPOSIT COLLECTION'''
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| *Deposit Payment 1 - auto confirmed with deposit payment
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| *Deposit Payment 2 - auto confirmed with deposit payment
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| *'''On Request Bookings''' - Bookings that have to be confirmed manually.
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| Rules you can set are:
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| *Block the room - no availabilty will be shown for blocked rooms
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| *Do not block the room
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| Room [[Rooms/Dependencies|Dependencies]] can be set under '''ROOMS -> SETUP -> AVAILABILITY'''
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| You can protect yourself from spam via your booking page in SETTINGS -> PROPERTIES -> BOOKING RULES -> GUEST VERIFICATION
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| *Set "On Screen Captcha code" to "Must be Entred" so your guests will have to enter a captcha code to proceed the booking
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| *Set "Code Sent to Email Address" to "Must be Entred" and your guest will only be able to proceed the booking after they enter a code that has been automatically sent to them.
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