Difference between revisions of "Standard Replies"

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[[Category:Guest Management]]
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  ''This page is about the menu SETTINGS->GUEST MANAGEMENT->STANDARD REPLIES (no longer supported)''
[[Category:Messaging]]
 
[[Category:Troubleshooting]]
 
  ''This page is about the menu SETTINGS->GUEST MANAGEMENT->STANDARD REPLIES''
 
  
Standard Reply emails will open in your desktop email program. The message can be populated with information from the booking using template variables. They can be sent via the "mail" icon in the booking.
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Standard Reply Emails are simple pre canned Emails which can be sent to guests from your desktop email program. They can use [[Template Variables]] to include information specific to the booking. They are sent through your own desktop Email programme via the envelope icon in the booking. You will see sent standard replies in the "Sent" box of your Email programme.
  
 
== Trouble Shooting ==
 
== Trouble Shooting ==
  Some browsers default security setting block Email pop ups. You will need to change the settings.  
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  Some browsers block pop up Email. If your Email programme does not open when you click on an envelope icon you might need to change your browser settings.
  For example Chrome: when  you click on the envelope you should notice a grey colored security shield in the address bar.  
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Click that and it will say that it is blocking an unsafe script. Click run this script on this page and it should work.
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  Some Email programmes limit the number of characters. You will need to shorten the message to accommodate the capabilities or your Email system.

Latest revision as of 17:27, 19 April 2015

This page is about the menu SETTINGS->GUEST MANAGEMENT->STANDARD REPLIES (no longer supported)

Standard Reply Emails are simple pre canned Emails which can be sent to guests from your desktop email program. They can use Template Variables to include information specific to the booking. They are sent through your own desktop Email programme via the envelope icon in the booking. You will see sent standard replies in the "Sent" box of your Email programme.

Trouble Shooting

Some browsers block pop up Email. If your Email programme does not open when you click on an envelope icon you might need to change your browser settings.
Some Email programmes limit the number of characters. You will need to shorten the message to accommodate the capabilities or your Email system.