Difference between revisions of "Booking Rules"

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m (Annette moved page Booking Rules to Properties/Booking Rules without leaving a redirect)
 
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Booking Rules define the options and rules applying to all bookings or bookings within a certain period. To define your booking rules go to ''Settings''-> ''Properties'' ->''Booking Rules'' You have following options:
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[[Category:Properties]]
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[[Category:Bookings]]
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[[Category:Rules]]
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<div class="heading">Booking Rules</div>
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This page is about the menu {{#fas:cog}} (SETTINGS)  > PROPERTIES > BOOKING RULES
  
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=Summary=
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<div class="summarybox">
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You can set rules for all bookings and specificly for direct online bookings from your booking page.
  
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*'''Near Term Bookings''' - You can select how many days in advance to consider a near term booking and the style of booking completion for near term bookings. You may use a different strategy than your normal bookings. If a booking includes near term and exceptional dates the booking type will be as set for exceptional dates.  
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Use the context help <span style="color:#007bff;“ >{{#far:question-circle}}  </span> for information on each setting.  
  
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*'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.
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<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> You can apply additional rules in the CALENDER in Offers and prices.  
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</div>
  
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Rules you can set are:
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= Troubleshooting =
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If you think the wrong booking rule is applied check your settings for:
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SETTINGS->PROPERTIES->BOOKING RULES "Booking Type"
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SETTINGS->PROPERTIES-> OFFERS "Booking Type"
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Setting for "Booking Type" set in the "Summary" tab of your Fixed Prices
  
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-Blackout period - no new bookings accepted
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If you have set different RULES for Normal Bookings and Near Booking - Deposit Collection :
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-No Deposit - automatic confirmed booking with no deposit
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SETTINGS->PROPERTIES->BOOKING RULES "Normal Booking" - Deposit Collection 1 - auto collection with deposit collection
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-Request Only - booking to be confirmed manually
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SETTINGS->PROPERTIES->BOOKING RULES "Near Term Booking" - Deposit Collection 2 - auto collection with deposit collection
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-Request CC - request only with Credit Card collection
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  Also ensure you have SETTINGS->PROPERTIES->BOOKING RULES -> DAILY PRICING STRATEGY-> BOOKING TYPE = DEFAULT (set by property booking rules)
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-Credit Card - number collected but not charged
 
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-Deposit Payment 1 - immediately to your paypal account
 
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-Deposit Payment 2 - immediately to your paypal account
 
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*'''On Request Bookings''' - Bookings that have to be confirmed manually.
 
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Rules you can set are:
 
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-Block the room
 
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-Do not block the room
 
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Room [[Dependencies]] can be set under ''Rooms''-> ''Dependencies''
 

Latest revision as of 09:38, 5 September 2024

Booking Rules
This page is about the menu  (SETTINGS)  > PROPERTIES > BOOKING RULES

1 Summary

You can set rules for all bookings and specificly for direct online bookings from your booking page.

Use the context help for information on each setting.

You can apply additional rules in the CALENDER in Offers and prices.

2 Troubleshooting

If you think the wrong booking rule is applied check your settings for:
SETTINGS->PROPERTIES->BOOKING RULES "Booking Type"
SETTINGS->PROPERTIES-> OFFERS "Booking Type"
Setting for "Booking Type" set in the "Summary" tab of your Fixed Prices

If you have set different RULES for Normal Bookings and Near Booking - Deposit Collection :
SETTINGS->PROPERTIES->BOOKING RULES "Normal Booking" - Deposit Collection 1 - auto collection with deposit collection
SETTINGS->PROPERTIES->BOOKING RULES "Near Term Booking" - Deposit Collection 2 - auto collection with deposit collection
Also ensure you have SETTINGS->PROPERTIES->BOOKING RULES -> DAILY PRICING STRATEGY-> BOOKING TYPE = DEFAULT (set by property booking rules)
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