Paypal: Difference between revisions
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[[Category:Wordpress]] | [[Category:Wordpress]] | ||
[[Category: | [[Category:Marketplace]] | ||
[[Category:Payments]] | |||
[[Category:Payment_Gateways]] | |||
<div class="heading">Paypal</div> | |||
This page is about the menu {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > PAYPAL | |||
__TOC__ | __TOC__ | ||
== | =Summary= | ||
<div class="summarybox"> | |||
After you integrated Paypal you can | |||
*collect payments for direct bookings | |||
*send payment requests which works for all bookings including bookings made on OTAs | |||
If you also want to '''auto charge guest credit cards and virtual cards from OTAs''' you will need to use Stripe. | |||
</div> | |||
= Setup= | |||
To use this payment option you will need an account with Paypal. | To use this payment option you will need an account with Paypal. | ||
=== In Beds24 === | === In Beds24 === | ||
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*Enter you Paypal Email account which should receive the funds. If you have multiple Emails in Paypal make sure you use the primary one. | *Enter you Paypal Email account which should receive the funds. If you have multiple Emails in Paypal make sure you use the primary one. | ||
=== In your Paypal | === In your Paypal Account === | ||
To fully automate the payment collection you must go to your profile in your PayPal account and | To fully automate the payment collection you must go to your profile in your PayPal account and enter <nowiki>https://beds24.com/api/paypal/paypal.php</nowiki> as notification URL in "Instant payment notifications" (IPN) and set IPN messages to enabled. If you do not do this we will not be notified if payments are successful. The Instant Payment Notification settings is usually in your Paypal Profile in the "Seller Preferences" menu. | ||
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Note: If the booking page is used within an Iframe or in Wordpress it cannot redirect the user to PayPal due to the security settings in browsers. To fix you can allow the the paypal page to open in a new window. | Note: If the booking page is used within an Iframe or in Wordpress it cannot redirect the user to PayPal due to the security settings in browsers. To fix you can allow the the paypal page to open in a new window. | ||
Go to SETTINGS | Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > PAGE DESIGN > BEHAVIOR and set Open in New Window to On secure payment | ||
== Functionality == | |||
=== Collect deposit for direct bookings at time of the booking === | |||
Use this [[:Category:Payments#Collect_Deposits_for_Web_Site_Bookings|instruction]] to set up deposit collection from your booking page. | |||
=== Troubleshooting | === Send payment request === | ||
Click [[Send_Paypal_Payment_Request|here]] for instructions how to set up an Auto Action with a payment request. | |||
== Troubleshooting == | |||
'''Guest made a payment but booking shows cancelled''' | '''Guest made a payment but booking shows cancelled''' | ||
This happens when you have set SETTINGS | This happens when you have set {{#fas:cog}} (SETTINGS) BOOKING ENGINE > DEPOSIT COLLECTION DIRECT BOOKINGS ‘Non Payment Booking Status’ = Cancelled and the system does not know about the payment. | ||
Possible Reasons: | Possible Reasons: | ||
*The IPN is not or not correctly set up in your Paypal account | *The IPN is not or not correctly set up in your Paypal account | ||
*You have entered the wrong email address. If you have multiple Emails in Paypal make sure you enter the primary one in SETTINGS | *You have entered the wrong email address. If you have multiple Emails in Paypal make sure you enter the primary one in {{#fas:cog}} (SETTINGS) PAYMENTS >PAYMENT GATEWAYS > PAYPAL | ||
Go to SETTINGS | Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > PAYPAL and click on HELP for more instructions. | ||
For this booking you will need to manually set it to “Confirmed” and enter the payment in the booking. | For this booking you will need to manually set it to “Confirmed” and enter the payment in the booking. | ||
== | == Payment Disputes == | ||
Paypal allows buyers to dispute their purchase and may refund the funds to the buyer if the buyer opens and wins a dispute case. | |||