Booking.com: Synchronise bookings prices availability: Difference between revisions

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==General==
==General==
*You need an account with Booking.com If you do not yet have a Booking.com account you can sign up [https://join.booking.com/?aid=1272299&utm_source=activations&utm_medium=email&utm_campaign=cpincentive1 here].
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
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Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.
Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.


1) Login to Booking.com and go to the Property Information section.
1) Login to Booking.com and go to ACCOUNT->CHANNEL MANAGER. If you do not see this option contact Booking.com and tell them you want to use a channel manager


2) Select the Channel Manager menu. (left side of screen, if you cannot find it there use the help in booking.com or ask your Booking.com rep.  Booking.com accounts using the "Extranet Light" can not use a channel manager. Ask your Booking.com rep to change your account to "Extranet Classic".)
2) Click the Start button and search for BEDS24.


3) Click the Start button and search for BEDS24.
<embedvideo service="youtube">https://youtu.be/VYzWI-PDVYk</embedvideo>


4) Complete the rest of the on screen instructions.
3) Complete the rest of the on screen instructions.


It is possible to select a "one way" or "two way" connection with Booking.com. The normal case is "two way" which will both export inventory to Booking.com and import bookings from Booking.com. If you select any of the "one way" options only one of these actions will be performed and the other must be manually maintained by you. Please send us a support ticket if you want a one way connection only.  
It is possible to select a "one way" or "two way" connection with Booking.com. The normal case is "two way" which will both export inventory to Booking.com and import bookings from Booking.com. If you select any of the "one way" options only one of these actions will be performed and the other must be manually maintained by you. Please send us a support ticket if you want a one way connection only.  
4) When ready you will receive a notification from Booking.com, go to the Channel Manager menu again and activate the connection.


5) When ready you will receive a notification from Booking.com, go to the Channel Manager menu again and activate the connection.
5) When ready you will receive a notification from Booking.com, go to the Channel Manager menu again and activate the connection.
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4) Mapping
4) Mapping


<embedvideo service="youtube">https://www.youtube.com/watch?v=5YO4r90JcpE&feature=youtu.be</embedvideo>
<embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo>


Map Rooms:
Map Rooms:
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[[Media:bookingcomrates.png|view large]]
[[Media:bookingcomrates.png|view large]]


==Multiple Rates==
==Multiple Rates at Booking.com==
Multiple rates can be created for each date, for example to send prices for different occupancies, minimum stays, meal options or refundable and non-refundable prices.
Booking.com can support more than one price  per room for example to send prices for different occupancies, minimum stays, meal options or refundable and non-refundable prices. There are two options:


'''1. Derived Prices'''
'''1. Derived Prices'''
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'''2. Multiple Rate Ids'''
'''2. Multiple Rate Ids'''


Booking.com can set up multiple rate ids for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 rate or offer to each Booking.com rate id.
Booking.com can set up multiple rate ids for each room, each with pre-defined booking conditions. Beds24 can send a different price to each Booking.com rate ID.   [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions]].
If you do not have the appropriate rate ids you need to request Booking.com to add them. Once you have them you can set corresponding rates in Beds24 and map them to these codes.
 
*Click on the "Get the Booking.com Room and Rate Codes for this Property Code" link to view all mapping codes for this property.




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If you have linked a rate to be used for other offers or rooms use the selector to choose the room you want to map.
If you do not have the appropriate rate ids you need to request Booking.com to add them.
 
<embedvideo service="youtube">https://www.youtube.com/watch?v=YvUBLa2W028&feature=youtu.be</embedvideo>
 
[[Image:channel_linked.png|450px|link=]]
[[Media:channel_linked.png|view large]]
 
'''Multiple Rate Ids using Offers or Daily Prices'''
 
Beds24 supports up to four price "offers" for each room.
Each of the four offers can be mapped to a different Booking.com rate id.
This is particularly useful when mapping daily prices to Booking.com.
 
To define the Booking.com rate id for each offer, separate the rate ids with colons.
For example the following Beds24 rate id setting will map offer 1 to rate id 11111, offer 2 to rate id 22222, offer 3 to rate id 33333 and offer 4 to rate id 44444:
 
'''11111:22222:33333:4444'''
 
If offer 1 is used only for the Beds24 booking page and only offers 2,3 and 4 are used for Booking.com leave the first rate id blank and start with a colon.
For example ''':22222:33333:44444'''
 
The settings for daily prices allow each daily price row to be assigned to a specific offer and therefore mappable to different Booking.com rate ids
 
 
'''Same Price to Multiple Rate Ids'''
 
If a Beds24 price should be sent to multiple booking.com rate ids, the multiple rate ids can be entered with a comma separating them.
For example '''12345678,123456789'''
 
This can be used to allow a daily price set to "Do not allow lower prices" to override multiple Booking.com rate ids.
If the comma separated rate ids are defined in the channel manager rate id setting and each individual Beds24 rate contains it's specific Booking.com rate id, each rate will be mapped to it's rate id and daily prices will be mapped to all the specified rate ids, over-riding the rate price when appropriate.


==Price Multiplier==
==Price Multiplier==
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To convert the price of bookings imported from booking.com add a * after the multiplier, for example '''123456*1.23*''' will divide the price of the booking by 1.23.
To convert the price of bookings imported from booking.com add a * after the multiplier, for example '''123456*1.23*''' will divide the price of the booking by 1.23.
== Maximum number accepted bookings ==
By default all all available rooms are sent to activated channels. In SETTINGS->CHANNEL MANAGER->CHANNEL INVENTORY limit the number of accepted bookings for this channel.


==Activating==
==Activating==
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6) Once updated, check all your values in the Booking.com extranet for correctness and if required make any adjustments to the settings to fix.
6) Once updated, check all your values in the Booking.com extranet for correctness and if required make any adjustments to the settings to fix.


7) New bookings made after XML is enabled will import to Beds24 automatically.
7) Channel collect payments will be shown in the booking invoice if SETTINGS->CHANNEL MANAGER -> “Import Channel Collect Payments”  is set to “Yes”.


== Setup Problems==
== Setup Problems==