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Coming | [[Category:Channel Manager]] | ||
[[Category:Error Messages from Channels]] | |||
[[Category:Set up Instructions]] | |||
''Synchronising Beds24.com with Traveloka | |||
Coming soon! Send us a support ticket if you want to use this connection. | |||
===General=== | |||
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works. | |||
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | |||
=== Capabilities === | |||
*Beds24.com can export inventory. | |||
*Beds24.com can export multiple rates. | |||
*Beds24.com can import bookings. | |||
*Beds24.com can import booking cancellations. | |||
*Beds24.com can import booking modifications. | |||
*Importing modifications and cancellations can be disabled for individual bookings. | |||
For details please [[Channel_Manager_Capabilities|click here]] | |||
=== Limitations === | |||
*Only bookings made after the connection is established will be imported, existing bookings must be manually entered into Beds24 to block the dates. | |||
*Only mapped rates can be updated. | |||
=== What you will need === | |||
*Your Traveloka hotel id | |||
=== Set Up=== | |||
====Traveloka==== | |||
You request a connection with Beds24 channel manager from your Traveloka market manager. If you do not know who your Traveloka market manager is contact [email protected] and cc [email protected] instead. After Traveloka has set the connection up you can start setting it up in Beds24. | |||
====Beds24==== | |||
*Enter your Traveloka hotel id | |||
*Set the currency. If you are using different currencies on Traveloka and on Beds24 you can use the price multiplier (see below) | |||
*Choose the Payment Collect method. This defines weather Traveloka collect the payment from the guest or the guest pays a the hotel. | |||
*Set weather breakfast is included in the price or not. | |||
'''Mapping''' | |||
<embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo> | |||
Map Rooms: | |||
*Click on the "Get Code" link next to the room type id setting. | |||
*Choose the Agoda room id you want to map to each Beds24 room and click on it. | |||
*When the correct room id has copied to the room type id setting, click Save. | |||
[[Image:agoda_room_mapping.png|500px|link=]] | |||
[[Media:agoda_room_mapping.png|view large]] | |||
Map Rates: | |||
It is important to map all rate codes for the room. Unmapped rate codes can not be updated an can cause the room to remain open at Traveloka. | |||
*Click on the "Get Code" link next to the rate code setting. | |||
*Choose the Traveloka standard rate for this room and click on it | |||
*Click SAVE when the correct rate code has copied to the rate plan code setting. | |||
A price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate ) can be sent. If you have more than 3 occupancy levels you can set up additional rates in Beds24 for each occupancy level using and map map them in the channel settings of the rate or the daily price. | |||
*If you use daily prices you can set the rate code under "Enable" in the Daily Price settings (SETTINGS- >PROPERTIES- >ROOMS- >DAILY PRICES then click on "Edit) | |||
*If you use rates go to the "Channels" tab of the rate. | |||
==Multiple Rates at Traveloka== | |||
Traveloka can set up multiple rate codes for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 or daily price to each Traveloka code. [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions]]. | |||
If you do not want to send prices for each of your rate plan codes you can enter them all in the rate plan code field for each room, separated by a semicolon ; | |||
Like this: 123456;123457;123458;123459 | |||
'''Payment collection''' | |||
== Activate == | |||
*Tick "Inventory", "Prices" and "Bookings" | |||
*Save | |||
[[Image:Agoda_activation.png|500px|link=]] | |||
[[Media:Agoda_ativation.png|view large]] | |||
===Bookings=== | |||
New Bookings are imported. Cancellations to bookings are also imported. | |||
Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually. | |||
=== Price Multiplier === | |||
If you want to add a multiplier to your prices, for example because of a different currency to your Beds24 currency, add a * followed by the multiplier number to your hotel id. | |||
For example a hotel id setting 123456*12.34 will multiply all prices by 12.34 sent for hotel id 123456. | |||
You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used. | |||
For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros. | |||
== Notes == | |||
Channel collect payments will be shown in the booking invoice if SETTINGS->CHANNEL MANAGER -> “Import Channel Collect Payments” is set to “Yes”. | |||
==Common Errors== | |||
Any errors occurring during updates will be emailed to you with the error message as returned by Traveloka. Below are common error messages and how to fix them. | |||
==Disconnect== | |||
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room. | |||
*To completely disconnect the channel manager you might need to contact Traveloka and ask them to disconnect you. | |||