Questions and Answers: Difference between revisions
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Beds24 shows real-time availability. Bookings can be instant (auto confirmed) or on request (manually confirmed or declined). | Beds24 shows real-time availability. Bookings can be instant (auto confirmed) or on request (manually confirmed or declined). | ||
'''Can bookings be moved between rooms''' | '''Can bookings be moved between rooms?''' | ||
Yes, Bookings can be changed or moved to another room if required. | Yes, Bookings can be changed or moved to another room if required. | ||
'''Can I (owner) cancel bookings''' | '''Can I (owner) cancel bookings?''' | ||
Yes, you can change the status of bookings within Beds24.com. Bookings from Channels should be cancelled within the Channel and modifications/cancellations will then be imported into Beds24. | Yes, you can change the status of bookings within Beds24.com. Bookings from Channels should be cancelled within the Channel and modifications/cancellations will then be imported into Beds24. | ||
'''Can guests cancel bookings''' | '''Can guests cancel bookings?''' | ||
Yes, you can give guests the option to view and cancel bookings but not change them. | Yes, you can give guests the option to view and cancel bookings but not change them. | ||
'''Can bookings be grouped together''' | '''Can bookings be grouped together>''' | ||
If your guests book multiple rooms, you can 'Group' the bookings together, you will see the list of 'grouped' bookings when you open any one of the bookings in the Group. | If your guests book multiple rooms, you can 'Group' the bookings together, you will see the list of 'grouped' bookings when you open any one of the bookings in the Group. | ||
'''What information is gathered during the booking process''' | '''What information is gathered during the booking process?''' | ||
You can set which information you require your guest to enter when they make a booking. You can set optional/mandatory information, additionally you can set Custom Questions (if required). | You can set which information you require your guest to enter when they make a booking. You can set optional/mandatory information, additionally you can set Custom Questions (if required). | ||