Category:Confirmation Messages: Difference between revisions

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[[Category:Messaging]]
[[Category:Messaging]]
[[Category:Guest Management]]
[[Category:Properties]]
  ''This page is about the menu SETTINGS->GUEST MANAGEMENT->CONFIRMATION MESSAGES''
  ''This page is about the menu SETTINGS->GUEST MANAGEMENT->CONFIRMATION MESSAGES''
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__TOC__
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Booking confirmations can consist of up to three parts. This gives you the option to create specific messages:
Booking confirmations can consist of up to three parts. This gives you the option to create specific messages:
*SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES - same information used on the screen and in the Email
*SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES - same information used on the screen and in the Email
*SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES-> TYPE MESSAGES - same information used on the screen and in the Email
*SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES-> TYPE MESSAGES - same information used on the screen and in the Email
*SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES->PERIOD MESSAGES - option to enter specific messages for screen and Email
*SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES->PERIOD MESSAGES - option to enter specific messages for screen and Email


'''The display order is''':
'''The display order is''':


1. Confirmation Message (first Part) (SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES)
1. Confirmation Message (first Part) (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES)


2. Type Message (SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES-> TYPE MESSAGES)
2. Type Message (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES-> TYPE MESSAGES)


3. Period Message (SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES->PERIOD MESSAGES)
3. Period Message (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES->PERIOD MESSAGES)


4. Confirmation Message (last part)  (SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES)
4. Confirmation Message (last part)  (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES)


== Specific Messages for Booking Periods ==
== Specific Messages for Booking Periods ==
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If you have set up deposit collection in SETTINGS->PROPERTIES->PAYMENT COLLECTION the  "Instruction" which you have entered in the deposit collection settings will be added to the confirmation message. '''The display order is''':
If you have set up deposit collection in SETTINGS->PROPERTIES->PAYMENT COLLECTION the  "Instruction" which you have entered in the deposit collection settings will be added to the confirmation message. '''The display order is''':


1. Confirmation Message (first Part) (SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES)
1. Confirmation Message (first Part) (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES)


2. Deposit payment instruction (if set up) ( SETTINGS->PROPERTIES->PAYMENT COLLECTION->PAYPAL/STRIPE/CREDIT CARD......)
2. Deposit payment instruction (if set up) ( SETTINGS->PROPERTIES->PAYMENT COLLECTION->PAYPAL/STRIPE/CREDIT CARD......)


3. Type Message (SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES-> TYPE MESSAGES)
3. Type Message (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES-> TYPE MESSAGES)


4. Period Message (SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES->PERIOD MESSAGES)
4. Period Message (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES->PERIOD MESSAGES)


5. Confirmation Message (last part)  (SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES)
5. Confirmation Message (last part)  (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES)


6. Deposit Payment Message (SETTINGS-> PROPERTIES-> PAYMENT COLLECTION)
6. Deposit Payment Message (SETTINGS-> PROPERTIES-> PAYMENT COLLECTION)
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==Check Confirmation Emails==
==Check Confirmation Emails==
In SETTINGS-> GUEST MANAGEMENT-> CONFIRMATION MESSAGES->SIMULATOR you can check how the complete Emails look. If you put in a booking number you will see the exact text.
In SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES->SIMULATOR you can check how the complete Emails look. If you put in a booking number you will see the exact text.