Auto Actions: Difference between revisions

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== Troubleshooting ==
== Troubleshooting ==
  '''If Auto Actions do not send:'''
  '''If Auto Actions do not send:'''
  In the "Test" tab of the Auto Action you can check why an Auto Action was not executed. Common causes are:  
  The list in the "Mail" tab of the booking will tell you why. Common causes are:  
  *Is your outgoing Email address working? Go to SETTINGS->ACCOUNT->OUTGOING EMAIL and click on "Send Test Email".
  *Is your outgoing Email address working? Go to SETTINGS->ACCOUNT->OUTGOING EMAIL and click on "Send Test Email".
  *Is your Auto Action set to send automatically?
  *Is your Auto Action set to send automatically?
  *Is the guests Email address valid ("Mails" tab of the booking)?
  *Is the guests Email address valid ("Mails" tab of the booking)?
  *Is the booking set to allow automatic Emails ("Mails" tab of the booking)?
  *Is the booking set to allow Allow Auto Actions ("Mails" tab of the booking)?
  *Do all trigger events apply to the booking?
  *Do all trigger events apply to the booking?