Questions and Answers: Difference between revisions

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Lesley (talk | contribs)
Lesley (talk | contribs)
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The payment collection fee's only apply to payment collection from guests using the direct booking page.
The payment collection fee's only apply to payment collection from guests using the direct booking page.


'''Can I send a payment request to my guests'''
'''Can I send a payment request to my guests ?'''


Yes, you can setup an automated email to your guests requesting payment for their bookings.
Yes, you can setup an automated email to your guests requesting payment for their bookings.


'''What happens if the Customer Credit Card is rejected'''
'''What happens if the Customer Credit Card is rejected ? '''


If you have setup your account to send the credit card details to STRIPE then you will receive notification that the credit card was rejected and a Booking info code will be added to the Info tab of the booking.  
If you have setup your account to send the credit card details to STRIPE then you will receive notification that the credit card was rejected and a Booking info code will be added to the Info tab of the booking.