Auto Actions: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
|||
| Line 132: | Line 132: | ||
*Booking Status = Cancelled | *Booking Status = Cancelled | ||
Message tab: | |||
*Trigger Action = Auto | *Trigger Action = Auto | ||
*Send Email = Guest | *Send Email = Guest | ||
Note: If you are using deposit collection make sure you set SETTINGS->PAYMENTS->PAYMENT COLLECTION "Non Payment Booking Status" = Request. | Note: If you are using deposit collection make sure you set SETTINGS->PAYMENTS->PAYMENT COLLECTION "Non Payment Booking Status" = Request. | ||
| Line 228: | Line 228: | ||
*Flag Colour = Set as required | *Flag Colour = Set as required | ||
===Send an | ===Send an message or SMS to Guest when booking made more than 10 days in advance=== | ||
Trigger tab: | Trigger tab: | ||
*Trigger Event = Check-in | *Trigger Event = Check-in | ||
| Line 239: | Line 239: | ||
*Booking Status = No Change | *Booking Status = No Change | ||
Message tab or SMS tab: | |||
*Update details as appropriate | *Update details as appropriate | ||
===Send an | ===Send an Email with a key code for a specific unit one day before check-in=== | ||
Trigger tab: | Trigger tab: | ||
*Trigger Event = Check-in | *Trigger Event = Check-in | ||
| Line 255: | Line 255: | ||
*Booking Status = No Change | *Booking Status = No Change | ||
Message tab: | |||
*Enter your text. If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables | *Enter your text. If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables | ||
| Line 263: | Line 263: | ||
===Send an | ===Send an Email to guests from Channels=== | ||
Trigger tab: | Trigger tab: | ||
*Trigger Event = After Booking | *Trigger Event = After Booking | ||
| Line 274: | Line 274: | ||
*Booking Status = No Change | *Booking Status = No Change | ||
Message tab: | |||
*Send Email = Guest | *Send Email = Guest | ||
*Enter you text. If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables | *Enter you text. If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables | ||
| Line 295: | Line 295: | ||
*Flag Colour - choose the flag colour | *Flag Colour - choose the flag colour | ||
Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the | Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the Email. | ||
===Automatically send a message ( | ===Automatically send a message (Email or sms) to guests that have Checked-out 30 days or more=== | ||
Trigger tab: | Trigger tab: | ||
*Trigger Event = After Check-out | *Trigger Event = After Check-out | ||
| Line 304: | Line 304: | ||
*Trigger Window = 365 days | *Trigger Window = 365 days | ||
Message or SMS tab: | |||
Enter the details you want to send. | Enter the details you want to send. | ||
| Line 321: | Line 321: | ||
Booking Source = ALL (or select the booking source/Channel) | Booking Source = ALL (or select the booking source/Channel) | ||
Message tab: | |||
Send | Send Email : select the appropriate option | ||
*Edit Email Subject - enter the subject for your Guests | *Edit Email Subject - enter the subject for your Guests | ||
*Edit Email Text :- enter the | *Edit Email Text :- enter the Email text you wish to send to your guests include template variable | ||
[PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Check the template variables for other options. | [PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Check the template variables for other options. | ||
| Line 334: | Line 334: | ||
*Flag Text = The text you want to display | *Flag Text = The text you want to display | ||
*Flag Colour - choose the flag colour | *Flag Colour - choose the flag colour | ||
Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the | Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the Email. | ||
===Automatically send a Request for payment to your guests XX days before arrival=== | ===Automatically send a Request for payment to your guests XX days before arrival=== | ||
| Line 344: | Line 344: | ||
Booking Source = ALL (or select the booking source/Channel) | Booking Source = ALL (or select the booking source/Channel) | ||
Message tab: | |||
Send | Send Email : select the appropriate option | ||
*Edit Email Subject - enter the subject for your Guests | *Edit Email Subject - enter the subject for your Guests | ||
*Edit Email Text :- enter the | *Edit Email Text :- enter the Email text you wish to send to your guests include template variable | ||
[PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Check the template variables for other options. | [PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Check the template variables for other options. | ||
| Line 357: | Line 357: | ||
*Flag Text = The text you want to display | *Flag Text = The text you want to display | ||
*Flag Colour - choose the flag colour | *Flag Colour - choose the flag colour | ||
Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the | Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the Email. | ||
| Line 370: | Line 370: | ||
*Invoice Balance = Any Payment made | *Invoice Balance = Any Payment made | ||
Message tab: | |||
*Send | *Send Email : select appropriate option | ||
*Enter : Subject and | *Enter : Subject and Email content | ||
Booking tab: (optional) | Booking tab: (optional) | ||
| Line 450: | Line 450: | ||
*Info Code = LOCKSTATE_PIN | *Info Code = LOCKSTATE_PIN | ||
Message tab: | |||
*Send Email = Guest and cc | *Send Email = Guest and cc | ||
*EMail Subject = Your access code (your text) | *EMail Subject = Your access code (your text) | ||
| Line 456: | Line 456: | ||
===Send Email to all current guest === | ===Send Email to all current guest === | ||
Trigger tab: | Trigger tab: | ||
*Trigger Event = Check-in | *Trigger Event = Check-in | ||
| Line 467: | Line 466: | ||
*Exclude Booking Info Code = CHECKOUT | *Exclude Booking Info Code = CHECKOUT | ||
Message tab: | |||
*Send Email = Guest | *Send Email = Guest | ||
*EMail Subject = Enter the appropriate details | *EMail Subject = Enter the appropriate details | ||
*Email Text = Your text which includes the details for your current guests. | *Email Text = Your text which includes the details for your current guests. | ||