Trip: Difference between revisions
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*Check the Ctrip hotel id you have entered is correct and does not have blank spaces. | *Check the Ctrip hotel id you have entered is correct and does not have blank spaces. | ||
*If it is please check contact Ctrip and ask them to check if they have enabled the connection with Beds24 channel manager. | *If it is please check contact Ctrip and ask them to check if they have enabled the connection with Beds24 channel manager. | ||
'''Mismatched payment type. The rate is updated according to the payment type set in Ctrip system, if any question please contact Ctrip. ''' | |||
Your setting for "Payment Collect" is wrong. You need to change it. | |||
==Disconnect== | ==Disconnect== | ||
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room. | *Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room. | ||
*To completely disconnect the channel manager you might need to contact Ctrip and ask them to disconnect you. | *To completely disconnect the channel manager you might need to contact Ctrip and ask them to disconnect you. | ||