Trip: Difference between revisions

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  *Check the Ctrip hotel id you have entered is correct and does not have blank spaces.
  *Check the Ctrip hotel id you have entered is correct and does not have blank spaces.
  *If it is please check contact Ctrip and ask them to check if they have enabled the connection with Beds24 channel manager.
  *If it is please check contact Ctrip and ask them to check if they have enabled the connection with Beds24 channel manager.
  '''Mismatched payment type. The rate is updated according to the payment type set in Ctrip system, if any question please contact Ctrip. '''
Your setting for "Payment Collect" is wrong. You need to change it.


==Disconnect==
==Disconnect==
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
*To completely disconnect the channel manager you might need to  contact Ctrip and ask them to disconnect you.
*To completely disconnect the channel manager you might need to  contact Ctrip and ask them to disconnect you.