Category:Booking Rules: Difference between revisions

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  ''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES''
  ''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES''


== Rules ==
== Booking Type ==
You have a choice on booking rules which define how bookings from your own web site are treated:
You have a choice on "Booking Types" which define how guests can book and if a security is required:


'''1. Automatically Confirmed online bookings'''
*Auto confirmed - confirmed without security: Bookings from your website are automatically confirmed without security.
*Confirmed with deposit collection  - via payment gateway: Guests can make a confirmed booking when they complete a payment through one of the integrated payment gateways. To use this function you need an account with the payment gateway and connect it in SETTINGS->PAYMENTS FROM GUESTS->PAYMENT GATEWAYS.
*Confirmed with credit card - card details are collected:  Guests can only book if they leave their credit card details. Credit card details are securely collected but the card is not automatically charged.
*Request - manual confirmation required: Guests can only request to book. You confirm or decline each booking manually. 
*Request with credit card - card details are collected: Guests can only request to book and are required to leave their credit card details. You confirm or decline each booking manually. Credit card details are securely collected but the card is not automatically charged.
*Blackout period - closed for bookings: If you want to close your property and not accept new bookings for a certain period (for example if you are closed for the season) you can set a blackout.


*No Deposit - auto confirmed booking with no deposit
The default booking type for the whole property can be overridden
 
*per offer by the "Booking Type"  set in SETTINGS->PROPERTIES -> OFFERS  
 
*the "Booking Type" set in the "Summary" tab of a rate will override both the booking type for the offer and the booking type for the rate.
'''2. On Request Bookings''' -  Bookings that have to be confirmed manually.
 
*Request Only - booking to be confirmed manually
 
Additional rules you can set are:
 
*Block the room - no availabilty will be shown for blocked rooms
*Do not block the room
 
'''3. Collect credit card details to process the card manually through your own bank or merchant account'''
 
*Request CC - request only with Credit Card collection
*Collect CC - number collected but not charged
If you want to collect credit card number for security you can set the amounts under SETTINGS -> PAYMENTS -> CREDIT CARD COLLECTION
 
 
'''4. Online Deposit Collection'''
 
If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under SETTINGS -> PAYMENTS -> PAYMENT COLLECTION
*Deposit Payment 1 - auto confirmed with depostit payment
*Deposit Payment 2 - auto confirmed with deposit payment
 
'''4. Black out Property'''
 
If you do not want to accept new bookings for a certain period (for example if you are closed for the season) you wan set a blackoout
*Blackout period - no new bookings accepted
 
== Hierarchy of Rules ==
The default booking rules for the whole property can be overridden
*by the booking rule for an offer set in SETTINGS->PROPERTIES -> OFFERS  
*the "Booking Type" set in the "Summary" tab of a rate can override the rule set in SETTINGS->PROPERTIES->BOOKING RULES and the rule set in SETTINGS->PROPERTIES -> OFFERS


== Periods ==
== Periods ==
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