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[[Category:Error Messages from Channels]] | [[Category:Error Messages from Channels]] | ||
[[Category:Set up Instructions]] | [[Category:Set up Instructions]] | ||
[[Category:Troubleshooting]] | |||
<div class="heading">HRS</div> | |||
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HRS and explains how the connection with HRS works and how to set it up. | |||
==General== | ==General== | ||
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works. | *[[:Category:Channel Manager|Click here]] for general information on how the channel manager works. | ||
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*Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, rates or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category. | *Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, rates or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category. | ||
<div class="warning">{{#fas:exclamation-triangle}} HRS availability is per rate type. Sending the same availability to each rate type can potentially allow over bookings. HRS can limit the number of rooms allowed per booking to 1 to prevent this. | |||
</div> | |||
'''Bookings''' | '''Bookings''' | ||
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This basic setup must be done for each year. | This basic setup must be done for each year. | ||
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Double and single rooms generate the most bookings because HRS is strongly focused on business travellers. We recommend connecting double and single rooms and avoiding additional categories if possible. If you do not want to offer double or single rooms, they may be closed but this is not recommended. | |||
<span | |||
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Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, rates or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category. | Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, rates or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category. | ||
<div class="warning">{{#fas:exclamation-triangle}} Sending the same availability to each rate type can potentially allow over bookings. HRS can limit the number of rooms allowed per booking to 1 to prevent this. | |||
</div> | |||
If you have problems with the basic set up in HRS please contact HRS account management. | If you have problems with the basic set up in HRS please contact HRS account management. | ||
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*Choose the applicable hotel type | *Choose the applicable hotel type | ||
*SAVE | *SAVE | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you change your hotel type after you have done the mapping you will loose your mapping and you will need to enter your codes again. | |||
==== Mapping==== | ==== Mapping==== | ||
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Each HRS room and rate combination can only be mapped to one room type in Beds24. If required you can set up virtual rooms a explained here: [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]]. | Each HRS room and rate combination can only be mapped to one room type in Beds24. If required you can set up virtual rooms a explained here: [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]]. | ||
'''Meal Plans''', '''Cancellation''' and '''Reservation Mode''' can be set per room in Beds24. If you want to offer breakfast or exclusive rates you need to state a price in the HRS extranet even if meals are not included in the rate directly. | '''Meal Plans''', '''Cancellation''' and '''Reservation Mode''' can be set per room in Beds24. If you want to offer breakfast or exclusive rates you need to state a price in the HRS extranet even if meals are not included in the rate directly. | ||
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If you leave the settings for '''Meal Plans''', '''Cancellation''', '''Reservation Mode''' blank the settings entered in HRS will be used. | If you leave the settings for '''Meal Plans''', '''Cancellation''', '''Reservation Mode''' blank the settings entered in HRS will be used. | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> For "Cancellation" = Not Allowed you need to set "Reservation Type" = Guaranteed with credit card. | |||
Additional room categories do not have their own rules. The "inherit" them from the standard room type. | Additional room categories do not have their own rules. The "inherit" them from the standard room type. | ||
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<embedvideo service="youtube">http://www.youtube.com/watch?v=sTwxip4GPOg</embedvideo> | <embedvideo service="youtube">http://www.youtube.com/watch?v=sTwxip4GPOg</embedvideo> | ||
<span | |||
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed. | |||
===Sending multiple Rates to HRS === | ===Sending multiple Rates to HRS === | ||
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[[Media:channel_data.png|view large]] | [[Media:channel_data.png|view large]] | ||
<div class="warning">{{#fas:exclamation-triangle}} If you are looged into your HRS Account HRS will not accept updates from Beds24. Avoid logging into Hotel Self Administration after you have connected the channel manager.</div> | |||
== Check connection == | == Check connection == | ||