Questions and Answers: Difference between revisions
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== Messaging and Notifications == | == Messaging and Notifications == | ||
'''E-Mail''' | '''E-Mail''' | ||
You can set up template Emails to manually or auto send to guest e.g. x days before arrival/departure, based on origin of the booking etc. | You can set up template Emails to manually or auto send to guest e.g. x days before arrival/departure, based on origin of the booking etc. Go to SETTINGS | ||
-> GUEST MANAGEMENT -> AUTO ACTIONS and click HELP (top right menu) for instructions and examples. | |||
Bookings through OTA´s will be confirmed directly through the OTA not from Beds24. | You can export all bookings and process the data e.g. add to your mailing lists. | ||
We have an integration with Mail Chimp for news letters, go to SETTINGS-> APPS & INTEGRATIONS-> MAILCHIMP and click HELP (top right menu) for instructions. | |||
Bookings through OTA´s except VRBO/Homeaway will be confirmed directly through the OTA not from Beds24. | |||
VRBO/Homeaway do not send confirmation messages. They require these to be sent from Beds24. The confirmation message you have set up in SETTINGS->GUEST MANAGEMENT-> CONFIRMATION MESSAGES will be sent to the guest. | |||
== Mailings == | == Mailings == | ||