Questions and Answers: Difference between revisions

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Lesley (talk | contribs)
Lesley (talk | contribs)
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== Messaging and Notifications ==
== Messaging and Notifications ==
'''E-Mail'''  
'''E-Mail'''  
You can set up template Emails to manually or auto send to guest e.g. x days before arrival/departure, based on origin of the booking etc. You can export all bookings and process the data e.g. add to your mailing lists.  
You can set up template Emails to manually or auto send to guest e.g. x days before arrival/departure, based on origin of the booking etc. Go to SETTINGS
-> GUEST MANAGEMENT -> AUTO ACTIONS and click HELP (top right menu) for instructions and examples.  


Bookings through OTA´s will be confirmed directly through the OTA not from Beds24.
You can export all bookings and process the data e.g. add to your mailing lists.
 
We have an integration with Mail Chimp for news letters, go to SETTINGS-> APPS & INTEGRATIONS-> MAILCHIMP and click HELP (top right menu) for instructions.
 
Bookings through OTA´s except VRBO/Homeaway will be confirmed directly through the OTA not from Beds24.
 
VRBO/Homeaway do not send confirmation messages. They require these to be sent from Beds24. The confirmation message you have set up in SETTINGS->GUEST MANAGEMENT-> CONFIRMATION MESSAGES will be sent to the guest.


== Mailings ==
== Mailings ==