Difference between revisions of "Rakuten"
| Line 41: | Line 41: | ||
Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually. | Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually. | ||
| − | + | Vacation STAY does not support modification. If a guest wants to modify a booking they will need to cancel and rebook. | |
| − | If a guest books more than one room | + | If a guest books more than one room Vactation STAY will send a separate unconnected booking for each room. |
'''Extras and Taxes''' | '''Extras and Taxes''' | ||
| Line 50: | Line 50: | ||
==You need== | ==You need== | ||
| − | *Your VacationSTAY propery ID. If you do not already have a account with | + | *Your VacationSTAY propery ID. If you do not already have a account with Vacation STAY sign up on their web site using the “register” function on the extranet then enter your property information, uploads photos etc on Vacation STAYs extranet. |
*API username | *API username | ||
*API password | *API password | ||
| Line 57: | Line 57: | ||
==Set up== | ==Set up== | ||
| − | === | + | ===Vacation STAY=== |
| − | *Please fill in this [https://docs.google.com/forms/d/1sTjh3096hLEH7pzbdmGZPqjHpAx5c17EB3CqpIvJyCA/viewform?edit_requested=true form] and ask | + | *Please fill in this [https://docs.google.com/forms/d/1sTjh3096hLEH7pzbdmGZPqjHpAx5c17EB3CqpIvJyCA/viewform?edit_requested=true form] and ask Vacation STAY customer support to provide API credentials between Beds24 and Vacation STAY. |
| − | * | + | *Vacation STAY will notify you by E-mail when the connection is enabled and send you a special API password. |
| − | NOTE: The credentials used in the extranet and API are different. '''You can not use your normal | + | NOTE: The credentials used in the extranet and API are different. '''You can not use your normal Vacation STAY username and password'''. |
===Beds24.com=== | ===Beds24.com=== | ||
| − | *Enter your | + | *Enter your Vacation STAY property ID |
| − | *Enter your | + | *Enter your Vacation STAY API username |
| − | *Enter your | + | *Enter your Vacation STAY API password |
*Click SAVE | *Click SAVE | ||
<embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo> | <embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo> | ||
| Line 101: | Line 101: | ||
== Common Errors == | == Common Errors == | ||
'''iCalendar is set on our site. Please cancel icalendar setting to prevent inconsistency of inventory quantity.''' | '''iCalendar is set on our site. Please cancel icalendar setting to prevent inconsistency of inventory quantity.''' | ||
| − | Log into your | + | Log into your Vacation STAY account and remove the iCal connection. |
== Stop Sync == | == Stop Sync == | ||
| Line 107: | Line 107: | ||
| − | Use this [https://docs.google.com/forms/d/1g9StyaEeFn1bMpy5l5XZXgZ5TxiPudIPgDJNMZFjVnQ/viewform?edit_requested=trueform] to request the disconnection at | + | Use this [https://docs.google.com/forms/d/1g9StyaEeFn1bMpy5l5XZXgZ5TxiPudIPgDJNMZFjVnQ/viewform?edit_requested=trueform] to request the disconnection at Vacation STAY. |
Revision as of 13:55, 30 March 2020
Synchronising Beds24.com with Vacation-stay.com by Rakuten
Contents
1 General
- Click here for general information on how the channel manager works.
- This tutorial explains how to set prices for channels.
2 Capabilities
- Beds24.com can export Inventory
- Beds24.com can export Price
- Beds24.com can import Bookings
- Beds24.com can import Cancellations
For details please click here
The connection between Beds24 and Rakuten travel is made via Vacation STAY.
Vacation STAY and Rakuten Travel are connected via an API integration. Properties listed on Vacation STAY can be listed on and connected to Rakuten travel.
If you create a listing on Vacation STAY your property will be automatically listed on Rakuten Travel.
Note: The property creation on Rakuten Travel is semi-automated, so it might take upt o a few weeks for the property to show up on Rakuten
Travel.
3 Limitations
- "Extra Person" prices cannot be exported.
4 Before you connect
Prices
- We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to set prices for channels.
- Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
- We can only send one price per day. If you have multiple prices activated for this channel the price with the lowest minimum stay will send.
- If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value.
- You can set an "Extra Person" price directly in your VacationSTAY extranet.
Bookings
New Bookings are imported.
Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.
Vacation STAY does not support modification. If a guest wants to modify a booking they will need to cancel and rebook.
If a guest books more than one room Vactation STAY will send a separate unconnected booking for each room.
Extras and Taxes
"Upsell Items" can not be exported.
5 You need
- Your VacationSTAY propery ID. If you do not already have a account with Vacation STAY sign up on their web site using the “register” function on the extranet then enter your property information, uploads photos etc on Vacation STAYs extranet.
- API username
- API password
6 Set up
6.1 Vacation STAY
- Please fill in this form and ask Vacation STAY customer support to provide API credentials between Beds24 and Vacation STAY.
- Vacation STAY will notify you by E-mail when the connection is enabled and send you a special API password.
NOTE: The credentials used in the extranet and API are different. You can not use your normal Vacation STAY username and password.
6.2 Beds24.com
- Enter your Vacation STAY property ID
- Enter your Vacation STAY API username
- Enter your Vacation STAY API password
- Click SAVE
Map Rooms:
- Click on the "Get Code" link next to the room type id setting.
- Choose the room id you want to map to each Beds24 room and click on it.
- When the correct room id has copied to the room type id setting, click Save.
Tip Click on the "View Actual Data" Button to check which prices and availability will send.
7 Activate
- Tick "Inventory" and Prices" and "Bookings"
- Save
New Bookings are imported. Modifications and cancellations to bookings are also imported.
Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.
8 Updates
Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.
9 Check Connection
The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it.
10 Updates
Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.
11 Common Errors
iCalendar is set on our site. Please cancel icalendar setting to prevent inconsistency of inventory quantity. Log into your Vacation STAY account and remove the iCal connection.
12 Stop Sync
Untick "Inventory and Prices" and "Bookings
Use this [1] to request the disconnection at Vacation STAY.
