Nuki.io: Difference between revisions
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= Limitations = | = Limitations = | ||
= What you need = | = What you need = | ||
To use this service you will need: | To use this service you will need: | ||
* | *At least one Nuki Smart Lock. | ||
*A [https://nuki.io nuki.io] account. | *A [https://nuki.io nuki.io] account. | ||
Using keypad codes requires a Nuki keypad to be setup. | |||
= Set Up = | = Set Up = | ||
'''Step 1: Connect your Nuki Account''' | '''Step 1: Connect your Nuki Account''' | ||
*Click on "Connect to Nuki". | *Click on "Connect to Nuki". | ||
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*Create an Auto Action Email which includes the template variable for the pin which is [BOOKINGINFOCODETEXT:NUKI_PIN]. | *Create an Auto Action Email which includes the template variable for the pin which is [BOOKINGINFOCODETEXT:NUKI_PIN]. | ||
= How it works = | = How it works = | ||
== Syncing == | |||
Bookings are automatically sent to locks the number of "Days in Advance" prior to check-in which you have selected. | Bookings are automatically sent to locks the number of "Days in Advance" prior to check-in which you have selected. | ||
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*Click on the "View Bookings in Locks" button to check which bookings have already been sent. | *Click on the "View Bookings in Locks" button to check which bookings have already been sent. | ||
*To instantly send updates, click "Send Bookings to Locks". | *To instantly send updates, click "Send Bookings to Locks". | ||
*If | *If a keypad code, booking date, or room changes, those details will be sent to locks. | ||
*If a booking is cancelled the associated entry code will be deleted from locks. | *If a booking is cancelled, the associated entry code or user will be deleted from locks. | ||
*The associated entry code of bookings sent from Beds24 will be removed one day after check-out. | *The associated entry code of bookings sent from Beds24 will be removed one day after check-out. | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If a Nuki lock is offline when an update is sent, the entry code will not be added until the lock comes online again. | <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If a Nuki lock is offline when an update is sent, the entry code will not be added until the lock comes online again. | ||
== Manually changing | == App and code entry methods == | ||
There are two ways that bookings can be sent to locks: app and code. | |||
=== App entry === | |||
If the "App' tickbox is selected, bookings will be sent to locks as users. | |||
*Nuki will send guests an email containing an access code that will allow them to unlock the associated Nuki lock with the Nuki app. | |||
* Guests have 48 hours to accept the invitation. | |||
* There is no way to resend a Nuki app invitation if a guest does not accept it in time. However, you may go to [https://web.nuki.io/#/pages/smartlocks web.nuki.io], select Devices, click the desired smartlock, go to the Users tab, then find the booking and click delete. You can then visit the Beds24 Nuki integration at {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > NUKI and click "Send bookings to Locks" to make Nuki send a new invitation to the guest. | |||
*When the user is deleted from the lock, Nuki will send an email to the guest informing them that they no longer have access to the lock. | |||
[[Image:nuki_delete_user.png|900px|link=]] | |||
[[Media:nuki_delete_user.png|view large]] | |||
=== Code entry === | |||
If the "Code" tickbox is selected, bookings will be sent to locks as entry codes. | |||
Guests will need to enter these codes on a Nuki keypad to unlock the associated Nuki lock. | |||
=== Manually changing codes === | |||
# Navigate to {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Bookings" and add "NUKI_PIN" to your Booking Info Code Values. | # Navigate to {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Bookings" and add "NUKI_PIN" to your Booking Info Code Values. | ||
# You can now manually add a NUKI_PIN info code to your bookings. | # You can now manually add a NUKI_PIN info code to your bookings. | ||
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<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you manually set an invalid NUKI_PIN, it will be overwritten with a randomly generated pin the next time bookings are sent to locks. Each code can only be used once per lock. Before you can reuse a code it has to be removed from the lock. | <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you manually set an invalid NUKI_PIN, it will be overwritten with a randomly generated pin the next time bookings are sent to locks. Each code can only be used once per lock. Before you can reuse a code it has to be removed from the lock. | ||
= Disconnect= | = Disconnect= | ||
Click on "Disconnect" to terminate the connection. | Click on "Disconnect" to terminate the connection. | ||