Trip: Difference between revisions
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'''Mismatched payment type. The rate is updated according to the payment type set in Ctrip system, if any question please contact Ctrip. ''' | '''Mismatched payment type. The rate is updated according to the payment type set in Ctrip system, if any question please contact Ctrip. ''' | ||
Your setting for "Payment Collect" is wrong. You need to change it. | Your setting for "Payment Collect" is wrong. You need to change it. | ||
'''Inactive rate plan for restriction or rate updated' | |||
You are sending a wrong rate plan id. Check your rate plan ids in SETTINGS->CHANNEL MANAGER-> CTRIP and in the "Channels" tab of your rates/daily prices. Please use the function 'get codes' and only use the rate ids from the drop-down list. | |||
==Disconnect== | ==Disconnect== | ||
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room. | *Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room. | ||
*To completely disconnect the channel manager you might need to contact Ctrip and ask them to disconnect you. | *To completely disconnect the channel manager you might need to contact Ctrip and ask them to disconnect you. | ||