Messages: Difference between revisions
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[[Category:Automation]] | [[Category:Automation]] | ||
<div class="heading">Messages</div> | <div class="heading">Messages</div> | ||
This page is about the menu MESSAGES | This page is about the menu MESSAGES and explains how to view and answer messages from OTAs directly from Beds24. | ||
=Funcitionality= | =Funcitionality= | ||
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=Supported OTA's = | =Supported OTA's = | ||
Please check the channels help pages for further information. | |||
==Airbnb== | ==Airbnb== | ||
You can communicate with Airbnb guests directly from Beds24. | You can communicate with Airbnb guests directly from Beds24. | ||
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Booking.com does not support HTML therefore we recommend you add a plain text version to your Auto Actions. | Booking.com does not support HTML therefore we recommend you add a plain text version to your Auto Actions. | ||
You and your guests will see the messages in Booking.com Messaging Center. | |||
Booking.com supports attachments in JPG format. | Booking.com supports attachments in JPG format. | ||
Currently messaging with guests from Booking.com has following limitations: | |||
*Guests must click on "View Messages" in the email to login to Booking.com and answer from there. | |||
*If a guest hits "reply" on E-mail they received from Booking.com, Booking.com does not send the reply to Beds24 and will also not make the reply available in Booking.com. | |||