VRBO Setup: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
No edit summary |
||
| Line 95: | Line 95: | ||
Make sure you comply with your local data protection laws. | Make sure you comply with your local data protection laws. | ||
= Updates = | |||
Changes to availability and prices will be instantly sent to the channel. Other changes will be pulled by VRBO/Homeaway with their next poll. | |||
= Cancellations = | |||
If you set a booking to "Cancelled" we will send it as "Cancelled by guest" to VRBO/Homeaway. If the booking is cancelled by the owner you can set this as a "substatus" via the second selector next to the "Cancelled" status in the "Summary" tab of the booking. | |||
If a different reason for the cancellation applies you can set this by adding one of the following info codes in to "Info" tab of the booking: | |||
CANCELLED_BY_OWNER | |||
CANCELLED_BY_OWNER_INVALID_CARD | |||
CANCELLED_BY_OWNER_NO_PAYMENT | |||
CANCELLED_BY_OWNER_UNIT_NOT_AVAILABLE | |||
<div class="warning">{{#fas:exclamation-triangle}} Never delete bookings from VRBO/Homeaway because VRBO/Homeaway expect to read the booking status even if they are cancelled. | |||
</div> | |||
=Special offers for guests = | |||
If you want to offer a guest a special price ask the guest to book at full price. After the booking has imported you can change the price and manually sent the guest a confirmation with the revised price. | |||
Beds24 will automatically send the amened price to VRBO so VRBO can adjust your commission. | |||