Auto Actions: Difference between revisions

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*Booking Status = No Change

Message tab:

Message tab: For channels using the Message API, then enter the text in the Plain text box, for emails enter the text in the HTML box.

*Send Email = Guest

*Enter you text. ~~If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables~~

~~Example: Your room~~ is ~~[UNITNAME]~~. ~~Check~~-~~in from~~: [~~UNITNAME~~:1] . ~~The key code is:~~ [~~UNITNAME:2~~]

*'''Send Message''' = Booking API/Smart Email

If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.

If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.

*'''Email Subject''' - enter the subject for your Guests

*'''Plain Text Box''' - will send to channels using Message API

Message Text :- enter the text you wish to send to your guests. Template variables can be used [[Template_Variables| see here]]

*'''HTML box''' - Email will be sent

Email Text :- It is possible to use the same details as in the Plain Text box above. Template variables can be used [[Template_Variables| see here]]

~~The template variables will only work if you have entered text in SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names". The context help for this setting will explain how to do this.~~

</div>

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====Send a message (Email or sms) to guests that have Checked-out 30 days or more====

</div>

@@ Line 534: / Line 534: @@
 *Booking Status = No Change
-Message tab:
+Message tab: For channels using the Message API, then enter the text in the Plain text box, for emails enter the text in the HTML box.
-*Send Email = Guest
-*Enter you text. If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables
-Example: Your room is [UNITNAME]. Check-in from: [UNITNAME:1] . The key code is: [UNITNAME:2]
+*'''Send Message''' = Booking API/Smart Email
+If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.
+If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.
+*'''Email Subject''' - enter the subject for your Guests
+*'''Plain Text Box''' - will send to channels using Message API
+Message Text :- enter the text you wish to send to your guests. Template variables can be used [[Template_Variables| see here]]
+*'''HTML box''' - Email will be sent
+Email Text :- It is possible to use the same details as in the Plain Text box above. Template variables can be used [[Template_Variables| see here]]
-The template variables will only work if you have entered text in SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names". The context help for this setting will explain how to do this.
 </div>
 </div>
@@ Line 546: / Line 558: @@
 <div class="mw-collapsible mw-collapsed">
 <div  class="headline-collapse" >
 ====Send a message (Email or sms) to guests that have Checked-out 30 days or more====
 </div>

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