Auto Actions: Difference between revisions
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*Booking info code = EXTRANIGHTS, | *Booking info code = EXTRANIGHTS, | ||
*Booking Info Description = Upsell email sent [CURRENTDATE] :[ROOMTEMPLATE3][PROPERTYCURRENCYBACK] per extra night | *Booking Info Description = Upsell email sent [CURRENTDATE] :[ROOMTEMPLATE3][PROPERTYCURRENCYBACK] per extra night | ||
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====Send Email to your guest - Offering Early Checkin ==== | |||
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<div class="mw-collapsible-content"> | |||
To send an automated Email to the guest confirming that it is possible to have an Early Checkin as room is available the day of before arrival. | |||
This example uses fixed values that you have entered into (SETTINGS) > PROPERTIES > ROOMS > SETUP > ROOM TEMPLATES and standard Template Variables set in the Property/Rooms, useful way to utilise the template variables and different values rather than duplicating auto actions. | |||
Trigger Tab :- | |||
*Trigger Event = Checkin (depending on when you want to notify the guest) | |||
*Trigger Time = -2 days (depending on when you want to notify the guest, in this example 2 days before arrival) | |||
*Trigger Window = 2 | |||
*Booking Source = All | |||
*Booking Status = All but not cancelled | |||
*Group bookings = Trigger all on master | |||
*Template Variables = [IF>:[VACANTDAYS]:1:yes|no] equal yes | |||
This template variable tests if there is 3 days between the guest booking and the next booking. | |||
Message tab :- | |||
*Send Email = Guest API/Smart Email (or one of the other options) | |||
*EMail Subject = Enter the appropriate details | |||
*Email Text = Your text, using the template variables to modify the specific text in the booking. Enter the text in both Plain Text Box (Messaging API) and HTML Box (Emails) | |||
Dear, [GUESTNAME], | |||
We are very happy to offer you 'Early Check-in' at [PROPERTYNAME] at the exceptional rate of [ROOMTEMPLATE3][PROPERTYCURRENCYBACK]. | |||
If you would like checkin early for your stay then please send an email to our Reservations team [PROPERTYEMAIL] confirming the number of nights you would like to stay and provide your Booking Reservation Number [BOOKID] and Offer ‘EARLYARRIVAL’ for the special Price. | |||
Best regards, | |||
[PROPERTYCONTACTFIRSTNAME] [PROPERTYCONTACTLASTNAME] | |||
[PROPERTYNAME] | |||
[PROPERTYADDRESS], | |||
[PROPERTYCITY], | |||
[PROPERTYPOSTCODE], | |||
[PROPERTYSTATE], | |||
[PROPERTYCOUNTRY]. | |||
Email :-[PROPERTYEMAIL] | |||
Website :- [PROPERTYWEB] | |||
Booking Info Tab :- Optional | |||
*Booking info code = EARLYARRIVAL, | |||
*Booking Info Description = Upsell email sent [CURRENTDATE] :[ROOMTEMPLATE3][PROPERTYCURRENCYBACK] Early Checking | |||