Auto Actions: Difference between revisions
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To send an automated Email to the guest confirming that it is possible to extend their stay. | To send an automated Email to the guest confirming that it is possible to extend their stay. | ||
This example uses fixed values that you have entered into (SETTINGS) > PROPERTIES > ROOMS > SETUP > ROOM TEMPLATES and standard Template Variables set in the Property/Rooms, useful way to utilise the template variables and different values rather than duplicating auto actions. | |||
Trigger Tab :- | Trigger Tab :- | ||
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[IF<=:[TURNOVERDAYS]:3:Your apartment ([ROOMNAME]), which you booked for [NUMNIGHT] nights from [FIRSTNIGHTSHORT] to [LEAVINGDAYSHORT] is currently available for up to [TURNOVERDAYS] extra night(s)|]. | [IF<=:[TURNOVERDAYS]:3:Your apartment ([ROOMNAME]), which you booked for [NUMNIGHT] nights from [FIRSTNIGHTSHORT] to [LEAVINGDAYSHORT] is currently available for up to [TURNOVERDAYS] extra night(s)|]. | ||
We are very happy to offer you to extend your stay a [PROPERTYNAME] at the exceptional rate of [ROOMTEMPLATE3][PROPERTYCURRENCYBACK] per extra night. If you would like to extend your stay then please send an email to our Reservations team [PROPERTYEMAIL] confirming the number of nights you would like to stay and provide your Booking Reservation Number [BOOKID] and Offer ‘EXTRANIGHTS’ for the special Price. | |||
Booking Info Tab :- Optional | |||
*Booking info code = EXTRANIGHTS, | |||
*Booking Info Description = Upsell email sent [CURRENTDATE] :[ROOMTEMPLATE3][PROPERTYCURRENCYBACK] per extra night | |||
</div> | |||
</div> | |||
<div class="mw-collapsible mw-collapsed"> | |||
<div class="headline-collapse" > | |||
====Send Email to your guest - Upselling additional nights - nights available before checkin ==== | |||
</div> | |||
<div class="mw-collapsible-content"> | |||
To send an automated Email to the guest confirming that it is possible to extend their stay. | |||
This example uses fixed values that you have entered into (SETTINGS) > PROPERTIES > ROOMS > SETUP > ROOM TEMPLATES and standard Template Variables set in the Property/Rooms, useful way to utilise the template variables and different values rather than duplicating auto actions. | |||
Trigger Tab :- | |||
*Trigger Event = Checkin (depending on when you want to notify the guest) | |||
*Trigger Time = -2 days (depending on when you want to notify the guest, in this example 2 days before arrival) | |||
*Trigger Window = 2 | |||
*Booking Source = All | |||
*Booking Status = All but not cancelled | |||
*Group bookings = Trigger all on master | |||
*Template Variables = [IFBETWEEN:[VACANTDAYS]:0:3:yes|no|no] equal yes | |||
This template variable tests if there is upto 3 days from previous checkout to check in of current booking. | |||
Message tab :- | |||
*Send Email = Guest API/Smart Email (or one of the other options) | |||
*EMail Subject = Enter the appropriate details | |||
*Email Text = Your text, using the template variables to modify the specific text in the booking. | |||
[IF<=:[VACANTDAYS]:3:Your apartment ([ROOMNAME]), which you booked for [NUMNIGHT] nights from [FIRSTNIGHTSHORT] to [LEAVINGDAYSHORT] is currently available for up to [VACANTDAYS] extra night(s)|]. | |||
We are very happy to offer you to extend your stay a [PROPERTYNAME] at the exceptional rate of [ROOMTEMPLATE3][PROPERTYCURRENCYBACK] per extra night. If you would like to extend your stay then please send an email to our Reservations team [PROPERTYEMAIL] confirming the number of nights you would like to stay and provide your Booking Reservation Number [BOOKID] and Offer ‘EXTRANIGHTS’ for the special Price. | We are very happy to offer you to extend your stay a [PROPERTYNAME] at the exceptional rate of [ROOMTEMPLATE3][PROPERTYCURRENCYBACK] per extra night. If you would like to extend your stay then please send an email to our Reservations team [PROPERTYEMAIL] confirming the number of nights you would like to stay and provide your Booking Reservation Number [BOOKID] and Offer ‘EXTRANIGHTS’ for the special Price. | ||