Auto Actions: Difference between revisions

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Lesley (talk | contribs)
Lesley (talk | contribs)
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</div>
</div>
<div class="mw-collapsible-content">
<div class="mw-collapsible-content">
Trigger tab:
'''Trigger tab:'''
Time:  
Time:  
*Trigger Event = Check-in
*Trigger Event = Check-in
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*Booking Status  = Cancelled
*Booking Status  = Cancelled


Message tab: For channels using the Message API, then enter the text in the Plain text box, for emails enter the text in the HTML box.  
'''Message tab:''' For channels using the Message API, then enter the text in the Plain text box, for emails enter the text in the HTML box.  


*'''Send Message''' = Booking API/Smart Email
*Send Message = Booking API/Smart Email


If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.
If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.


If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.
If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.
*Email Subject - enter the subject for your Guests


*'''Email Subject''' - enter the subject for your Guests
*Plain Text Box - will send to channels using Message API
 
*'''Plain Text Box''' - will send to channels using Message API


Message Text :- enter the text you wish to send to your guests include URL. Template variables can be used [[Template_Variables| see here]]
Message Text :- enter the text you wish to send to your guests include URL. Template variables can be used [[Template_Variables| see here]]


*'''HTML box''' - Email will be sent
*HTML box - Email will be sent


Email Text :- It is possible to use the same details (URL) as in the Plain Text box above. Template variables can be used [[Template_Variables| see here]]
Email Text :- It is possible to use the same details (URL) as in the Plain Text box above. Template variables can be used [[Template_Variables| see here]]