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Lesley (talk | contribs)
Lesley (talk | contribs)
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To send an automated Email to the guest then they can check you/the cleaner have to add a unitstatus to the room when it is ready.  In this example we used the unit status clean
To send an automated Email to the guest then they can check you/the cleaner have to add a unit status to the room when it is ready.  In this example we used the unit status clean


Trigger tab:
'''Trigger tab:'''
*Trigger Event = Checkin
*Trigger Event = Checkin
*Trigger Time = Immediate
*Trigger Time = Immediate
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*Template Variable = [UNITSTATUS1] Contains = clean
*Template Variable = [UNITSTATUS1] Contains = clean


Message tab:  
'''Message tab: '''
*Send Email = Guest API/Smart Email (or one of the other options)
*Send Email = Guest API/Smart Email (or one of the other options)
*EMail Subject = Enter the appropriate details
*Email Text = Your text.


If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.
If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.
*Email Subject - enter the subject for your Guests
*Plain text box - will send to channels using Message API
Message Text :- enter the text you wish to send to your guests. Template variables can be used [[Template_Variables| see here]]
*HTML box - Email will be sent
Email Text :- It is possible to use the same details as in the Plain Text box above. Template variables can be used [[Template_Variables| see here]]
*Attachment :- if you want to send a Booking/Invoice template you can select from the drop down list.


Other files can not be attached. We recommend you use a link to a file you upload to your web site.
Other files can not be attached. We recommend you use a link to a file you upload to your web site.