Auto Actions: Difference between revisions
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Trigger Tab :- | Trigger Tab :- | ||
Time: | |||
*Trigger Event = Checkin (depending on when you want to notify the guest) | *Trigger Event = Checkin (depending on when you want to notify the guest) | ||
*Trigger Time = -2 days (depending on when you want to notify the guest, in this example 2 days before arrival) | *Trigger Time = -2 days (depending on when you want to notify the guest, in this example 2 days before arrival) | ||
*Trigger Window = 2 | *Trigger Window = 2 | ||
Booking Source: | |||
*Booking Source = All | *Booking Source = All | ||
Booking Conditions: | |||
*Group bookings = Trigger all on master | |||
*Booking Status = All but not cancelled | *Booking Status = All but not cancelled | ||
Booking Fields: | |||
*Template Variables = [IFBETWEEN:[VACANTDAYS]:0:3:yes|no|no] equal yes | *Template Variables = [IFBETWEEN:[VACANTDAYS]:0:3:yes|no|no] equal yes | ||
This template variable tests if there is upto 3 days from previous checkout to check in of current booking. | This template variable tests if there is upto 3 days from previous checkout to check in of current booking. | ||
Messaging tab :- | |||
*Send | *Send Message = Guest API/Smart Email | ||
* | |||
* | If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible. | ||
If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email. | |||
*Subject = Enter the appropriate details | |||
*Plain Text Box = Your text, using the template variables to modify the specific text in the booking. | |||
[IF<=:[VACANTDAYS]:3:Your apartment ([ROOMNAME]), which you booked for [NUMNIGHT] nights from [FIRSTNIGHTSHORT] to [LEAVINGDAYSHORT] is currently available for up to [VACANTDAYS] extra night(s)|]. | |||
We are very happy to offer you to extend your stay a [PROPERTYNAME] at the exceptional rate of [ROOMTEMPLATE3][PROPERTYCURRENCYBACK] per extra night. If you would like to extend your stay then please send an email to our Reservations team [PROPERTYEMAIL] confirming the number of nights you would like to stay and provide your Booking Reservation Number [BOOKID] and Offer ‘EXTRANIGHTS’ for the special Price. | |||
*HTML Box | |||
[IF<=:[VACANTDAYS]:3:Your apartment ([ROOMNAME]), which you booked for [NUMNIGHT] nights from [FIRSTNIGHTSHORT] to [LEAVINGDAYSHORT] is currently available for up to [VACANTDAYS] extra night(s)|]. | [IF<=:[VACANTDAYS]:3:Your apartment ([ROOMNAME]), which you booked for [NUMNIGHT] nights from [FIRSTNIGHTSHORT] to [LEAVINGDAYSHORT] is currently available for up to [VACANTDAYS] extra night(s)|]. | ||