Category:Confirmation Messages: Difference between revisions

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==Offline payment, Custom gateway or Credit card collection==
==Offline payment, Custom gateway or Credit card collection==


Depending the payment method the the system may send out two confirmations.  
'''Depending on the payment method the system may send out two confirmations.'''
The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request. 
A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in  ({{#fas:cog}} (SETTINGS)  PAYMENTS > PAYMENT GATEWAYS->OFFLINE PAYMENT/CREDIT CARD CUSTOM GATEWAY after the guest completed the payment, entered their card details or accepted to pay offline.


If you do not want to send two confirmation messages set "Non Payment Booking Status" = Cancelled.
The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request.
A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in  {{#fas:cog}} (SETTINGS)  PAYMENTS > PAYMENT GATEWAYS->OFFLINE PAYMENT/CREDIT CARD CUSTOM GATEWAY '''after''' the guest completed the payment, entered their card details or accepted to pay offline.
 
 
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you do not want to send two confirmation messages set "Non Payment Booking Status" = Cancelled.


== Email Subject ==
== Email Subject ==