Difference between revisions of "Marriott"

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= Update existing listings on Marriott=
 
= Update existing listings on Marriott=
 
Prices and availability will sync automatically. If you want to change the content of your listing go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT and click "Update"
 
Prices and availability will sync automatically. If you want to change the content of your listing go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT and click "Update"
 +
 +
=Content=
 +
== Bedrooms and bathrooms==
 +
Bedrooms and bathrooms can be set up  in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.
 +
 +
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a  full bathrooom.
 +
 +
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field. 
 +
 +
*Click on the "Edit " button next to the "Features" field.
 +
*In the pop up click on "Bedroom" or "Bathroom".
 +
*Set the type and use the selectors to define the features within each room.
 +
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
 +
*Close the pop up and then press SAVE.
 +
 +
You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
 +
 +
*If you have multiple bedrooms or bathrooms make sure you define them all.
 +
 +
*If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
 +
*Close the pop up and then press SAVE.
 +
 +
 +
You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
 +
 +
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>: Airbnb does not support all available features available in Beds24.
 +
 +
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> If you add a crib in a bedroom Airbnb will display the crib as a bed. If you do not want to do this add BED_CRIB in a new line.
 +
 +
BATHROOM
 +
 +
BEDROOM
 +
 +
 +
BED_TWIN
 +
 +
BED_SINGLE
 +
 +
BED_DOUBLE
 +
 +
BED_QUEEN
 +
 +
BED_KING
 +
 +
BED_BUNK
 +
 +
BED_MURPHY
 +
 +
BED_SOFA
 +
 +
BED_TODDLER
 +
 +
BED_FUTON
 +
 +
BED_CRIB
 +
 +
BED_AIRMATTRESS
 +
 +
== Amenities ==
 +
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).
 +
 +
Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
 +
 +
Criteria which only applies to one room should be entered in the room.
 +
 +
Make sure you do not create duplicates.
 +
 +
 +
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.
 +
 +
Example 2: You have one unit with Wifi and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.
 +
 +
Amenities are configured by feature codes which are entered in the "Features" field. 
 +
 +
*Click on the "Edit " button next to the "Features" field.
 +
*In the pop up click on "Amenities".
 +
*Tick the amenities you provide.
 +
*Close the pop up and then press SAVE.
 +
 +
You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
 +
 +
==Pictures==
 +
You can define in  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > MARRIOTT  > SPECIFIC CONTENT which pictures will be used.
 +
 +
Marriott requires 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
 +
 +
== All feature codes==
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 +
BED_CRIB
 +
 +
BED_TODDLER
 +
 +
BABYSITTING
 +
 +
AIR_CONDITIONING
 +
 +
BASKETBALL_COURT
 +
 +
BATH_TUB
 +
 +
BEACH
 +
 +
BEACH_ESSENTIALS
 +
 +
BEACH_FRONT
 +
 +
CABLE
 +
 +
CO_DETECTOR
 +
 +
PRIVATE_CHEF
 +
 +
TOYS
 +
 +
CONCIERGE
 +
 +
COFFEE_MAKER
 +
 +
PRIVATE_YARD
 +
 +
DISHWASHER
 +
 +
DRYER
 +
 +
ELEVATOR
 +
 +
FIRE_EXTINGUISHER
 +
 +
FIREPLACE
 +
 +
FIRST_AID_KIT
 +
 +
FITNESS_CENTER
 +
 +
PARKING_INCLUDED
 +
 +
GAME_ROOM
 +
 +
GAMES
 +
 +
GROCERY_SHOPPING_SERVICE
 +
 +
HAIR_DRYER
 +
 +
PARKING_DISABLED
 +
 +
HEATING
 +
 +
HIGHCHAIR
 +
 +
HOT_TUB
 +
 +
PARKING_INDOOR
 +
 +
JET_SKIING
 +
 +
LAUNDRY
 +
 +
MICROWAVE
 +
 +
MOUNTAIN_VIEW
 +
 +
PETS_NOT_ALLOWED
 +
 +
OCEAN_VIEW
 +
 +
OUTDOOR_FIREPLACE
 +
 +
OUTDOOR _FURNITURE
 +
 +
OVEN
 +
 +
DECK_PATIO_UNCOVERED  BALCONY
 +
 +
PETS_CONSIDERED
 +
 +
POOL
 +
 +
POOL_HEATED
 +
 +
POOL_PRIVATE
 +
 +
REFRIGERATOR
 +
 +
SAUNA
 +
 +
SKI_IN  SKI_OUT
 +
 +
SKI_STORAGE
 +
 +
SMOKE_DETECTOR
 +
 +
HOME_STEP_FREE-ACCESS
 +
 +
STOVE
 +
 +
TABLE_TENNIS
 +
 +
TENNIS
 +
 +
PARKING_VALET
 +
 +
WASHER
 +
 +
WATER_SPORTS
 +
 +
WATER_VIEW
 +
 +
WATERFRONT
 +
 +
WHEELCHAIR_YES
 +
 +
WIDE_HALLWAY_CLEARANCE
 +
 +
 +
 +
 +
 +
 +
 +
 +
 +
BED_TWIN
 +
 +
BED_SINGLE
 +
 +
 +
 +
BED_DOUBLE
 +
BED_QUEEN
 +
 +
 +
BED_KING
 +
 +
 +
 +
BED_BUNK
 +
BED_MURPHY
 +
BED_SOFA
 +
BED_TODDLER
 +
BED_FUTON
 +
BED_CRIB
 +
BED_AIRMATTRESS
  
 
= Troubleshooting =
 
= Troubleshooting =

Revision as of 14:26, 30 June 2022

Marriott Homes & Villas - Coming soon! Contact us if you are interested in using this connection. 
This page is about the menu  (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to connect with Marriott Homes and Villas.

1 Capabilities

Beds24 can

  • Create listings on Marriott Homes & Villas
  • Update content to Marriott Homes & Villas
  • Export availability
  • Export

For details click here.

2 Limitations

Your properties need to meet Marriotts critieria.

3 Before you connect

3.1 Prices

  • We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or Rates.

This tutorial explains how to set prices for channels.

  • You can set a multiplier to mark your price up or down.

3.1.1 Per Day Pricing

Choose Per Day Pricing (the default) if you have only ONE price per date.

If you have multiple prices activated for Airbnb with different minimum stays the system will send the price with the lowest minimum stay. Of the ones with the lowest minimum stay the one with the highest occupancy will be used.

If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.

Only a global max. stay which is taken from (SETTINGS) > PROPERTIES > ROOMS > SETUP can send.

In (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT you can set

  • The number of guests for which the daily price applies.
  • An extra person price.

For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upt o 2 people. Then go to (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT > and set Guests included = 2, Extra Person Price = 15

3.1.2 Per Occupancy (LOS) Pricing

Choose Per Occupancy Pricing if you want to send prices for different occupancies and/or different length of stay..

If you use rates the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.

If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.

The "Min Stay" and "Max Stay" set in the Calendar, Daily Prices or Rates will send.

3.2 Bookings

3.3 Extras and Taxes

"Upsell Items" can not be exported.

3.4 Properties, rooms and room types

A property in Marriott is a room in Beds24. The name sent is:

  • For properties with one unit: property name from (SETTINGS) PROPERTIES > DESCRIPTION and pictures from the property will send.
  • For properties with more than one unit type: the names from (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send.

If you sell rooms/renatls individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can set up virtual rooms.

4 What you need

To use the connection you will need to sign up with Marriott Homes & Villas.

If you already Marriott Homes & Villas you will need to contact Marriott and ask them to create a new HMCID for Beds24 for your. After you have created your new listings from Beds24 Marriott will be able to attach your historic bookings to your new listings.

5 Security

Marriott has specific security requirements. Please go to (SETTINGS) ACCOUNT > PRIVACY and set to

  • change your password every three month
  • use 2-Factor-Authentication for your Beds24 account
  • time out the Beds24 session after 15 minutes

Marriott will provide you with a security questionnaire. After you have changed your security settings as explained above you can answer the questionnaire as follows:

Does the system use Roles to assign permissions and to ensure each user has the least amount of privileges necessary to perform their job function?

Yes


If Yes, What type of Roles are used to control access to guest reservation data?

Admin


Are written procedures in place to describe how user access to the PMS is granted, updated and removed?

You need to describe how you manage access to Beds24.


If Yes, Please describe your access control procedures or upload a copy under the appropriate document request.

You need to describe how you manage access to Beds24.


Do the passwords used to access the PMS require at least 8 complex characters?

Yes


Does the PMS support the ability for end users to login with 2-Factor / Multi-Factor authentication (2FA/MFA)?

Yes


Are user's passwords changed at least every 90 days?

Yes


Do idle (inactive) sessions of more than 15 minutes require the user to re-enter their password to re-activate the site or application?

Yes


Are repeated access (login) attempts limited by locking out the user ID after at least 5 attempts?

Yes


Are users prevented from using at least the previous 4 passwords during a password change?

Yes

6 Create listings on Marriott Homes & Villas

6.1 Minimum requirements

Your content needs to meet Marriotts minimum requirements which are:

  • Unique listing name (min 8 characters, max 255).
  • Property address
  • Latitude and longitude
  • Bedrooms (including number and type of beds)
  • Number of bathrooms
  • Description (must not reference management company name, non-HMVI cancellation policies, etc)
  • Valid property type (Apartment, Cabin, House, Villa, Aparthotel, Barn, Building, Casa Particular, Castle, Chacara, Chalet, Chateau, Condo, Cottage, Cycladic House, Estate, Farmhouse, Lodge, Loft, Mas, Mill, Resort, Riad, Serviced Apartment, Studio, Tower, Townhome or Tree House)
  • At least 3 days of consecutive availability and pricing over the next 365 days
  • 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
  • 5 or more Amenities
  • House rules (must not reference management company name, contact information, or any cancellation policy related to any competing channel or direct bookings)

6.2 Step-by-Step guide

Step 1 - Enter your Marriott HMCID

Get your user ID from Marriott

  • Click on "Enter Marriott User ID"
  • Enter your HMCIDit in the field "User ID" and press
  • SAVE

Step 2: Enter channel specific content

Go to (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information.

Step - Check if your content meets Marriotts requirements

Go to (SETTINGS) CHANNEL MANAGER > MARRIOTT > VIEW CONTENT to revise which data will send to Marriott. Any settings which do not meet Marriotts requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.

If you see a red button "Fix Content Errors" your listing does not meet Marriotts requirements. Click on the button to get to (SETTINGS) CHANNEL MANAGER > MARRIOTT> VIEW CONTENT.

Step 3 - Check which prices will send Click on the "Actual Data" link to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Marriott.

Step 4: Check the currency setting is correct

Marriott only supports a few currencies. If you use a currency which is not supported you can add a multiplier for currency conversion.

Step 5 - Add a multiplier to your prices (optional)

If you want to add a multiplier to your prices add a * followed by the multiplier number.

The multiplier applies to all prices and fees which are sent.

For example a hotel id setting *1.23' will multiply all prices by 1.23 sent (i.e. raised by 23%). Lower prices can be sent with a multiplier less than 1, i.e. *0.85 will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example *1.23* will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

Step 6 : Export to Marriott

When your content meets Marriotts requirements you can click "Export.

  • Set ""Enable" = "Enabled" then press SAVE
  • You will now see an "Send to Marriott" button.
  • Click the button and select all options
  • Click on "Confirm"

Step 7: Check that the connection is working properly

  1. Click on "View actual data and check the prices you see there are as you expect
  2. Allow a bit of time for Marriott do process the data you have sent then click on "Update". If Marriott returns an error message scroll down to the "Troubleshooting" section to see why Marriott sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.

7 Update existing listings on Marriott

Prices and availability will sync automatically. If you want to change the content of your listing go to (SETTINGS) CHANNEL MANAGER > MARRIOTT and click "Update"

8 Content

8.1 Bedrooms and bathrooms

Bedrooms and bathrooms can be set up in (SETTINGS) PROPERTIES > ROOMS > SET UP.

Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a full bathrooom.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

  • Click on the "Edit " button next to the "Features" field.
  • In the pop up click on "Bedroom" or "Bathroom".
  • Set the type and use the selectors to define the features within each room.
  • If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
  • Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

  • If you have multiple bedrooms or bathrooms make sure you define them all.
  • If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
  • Close the pop up and then press SAVE.


You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

: Airbnb does not support all available features available in Beds24.

If you add a crib in a bedroom Airbnb will display the crib as a bed. If you do not want to do this add BED_CRIB in a new line.

BATHROOM

BEDROOM


BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

8.2 Amenities

Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room ( (SETTINGS) PROPERTIES > ROOMS > SET UP).

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.


Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi and another unit without Wifi. In this case set the Wifi up in (SETTINGS) PROPERTIES > ROOMS > SET UP.

Amenities are configured by feature codes which are entered in the "Features" field.

  • Click on the "Edit " button next to the "Features" field.
  • In the pop up click on "Amenities".
  • Tick the amenities you provide.
  • Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

8.3 Pictures

You can define in (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT which pictures will be used.

Marriott requires 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)

8.4 All feature codes

BED_CRIB

BED_TODDLER

BABYSITTING

AIR_CONDITIONING

BASKETBALL_COURT

BATH_TUB

BEACH

BEACH_ESSENTIALS

BEACH_FRONT

CABLE

CO_DETECTOR

PRIVATE_CHEF

TOYS

CONCIERGE

COFFEE_MAKER

PRIVATE_YARD

DISHWASHER

DRYER

ELEVATOR

FIRE_EXTINGUISHER

FIREPLACE

FIRST_AID_KIT

FITNESS_CENTER

PARKING_INCLUDED

GAME_ROOM

GAMES

GROCERY_SHOPPING_SERVICE

HAIR_DRYER

PARKING_DISABLED

HEATING

HIGHCHAIR

HOT_TUB

PARKING_INDOOR

JET_SKIING

LAUNDRY

MICROWAVE

MOUNTAIN_VIEW

PETS_NOT_ALLOWED

OCEAN_VIEW

OUTDOOR_FIREPLACE

OUTDOOR _FURNITURE

OVEN

DECK_PATIO_UNCOVERED BALCONY

PETS_CONSIDERED

POOL

POOL_HEATED

POOL_PRIVATE

REFRIGERATOR

SAUNA

SKI_IN SKI_OUT

SKI_STORAGE

SMOKE_DETECTOR

HOME_STEP_FREE-ACCESS

STOVE

TABLE_TENNIS

TENNIS

PARKING_VALET

WASHER

WATER_SPORTS

WATER_VIEW

WATERFRONT

WHEELCHAIR_YES

WIDE_HALLWAY_CLEARANCE





BED_TWIN

BED_SINGLE


BED_DOUBLE BED_QUEEN


BED_KING


BED_BUNK BED_MURPHY BED_SOFA BED_TODDLER BED_FUTON BED_CRIB BED_AIRMATTRESS

9 Troubleshooting

10 Disconnect

Set "Publish" = No in (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT to take your listing offline.

Set "Enable" = Disable. Beds24 will then stop data exchange.

If you want to terminate the cooperation with Marriott please contact Marriott support.

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