Remotelock.com: Difference between revisions
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This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > REMOTELOCK and explains how to set up a connection with locks from Remotelock, Resortlock and Igloohome. | This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > REMOTELOCK and explains how to set up a connection with locks from Remotelock, Resortlock and Igloohome. | ||
To use this service you will need an account with [http://www.remotelock.com Remotelock] | To use this service you will need an account with [http://www.remotelock.com Remotelock] | ||
For Beds24 the normal channel manger fees apply. | For Beds24 the normal channel manger fees apply. | ||
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*Multiple rooms can connect to one lock. | *Multiple rooms can connect to one lock. | ||
*Auto-Check-in: when a lock is first opened by the guest the info code "CHECKIN" will be added to the booking. | *Auto-Check-in: when a lock is first opened by the guest the info code "CHECKIN" will be added to the booking. | ||
*Support for Resortlocks, Yale Access, August and Igloohome | *Support for Resortlocks, Schlage, Yale Access, August and Igloohome | ||
If you have a common door, e.g. front door or gate, you can set this up in Remotelock. If you do map the common door in Remotelock, do not map the common door in Beds24. | If you have a common door, e.g. front door or gate, you can set this up in Remotelock. If you do map the common door in Remotelock, do not map the common door in Beds24. | ||
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If you have a common lock for multiple units you can enter the same lock serial number for each unit. | If you have a common lock for multiple units you can enter the same lock serial number for each unit. | ||
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> | <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Remotelock uses several servers. If you are not redirected back to Beds24 send us a support ticket via the SUPPORT button in the top left of your Beds24 control panel. | ||
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> One Beds24 account connects with one Remotelock account. If you have multiple Remotelock accounts, create sub accounts for each ensure the sub account 'owns' the property, not just has access to the respective properties in Beds24. | <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> One Beds24 account connects with one Remotelock account. If you have multiple Remotelock accounts, create sub accounts for each ensure the sub account 'owns' the property, not just has access to the respective properties in Beds24. | ||
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= Common Problems = | = Common Problems = | ||
Remotelock have two types of access: users and guests. Bookings from Beds24 create guests. | |||
'''Pin-Code does not match the 'PIN Strategy' ''' | '''Pin-Code does not match the 'PIN Strategy' ''' | ||