Auto Actions: Difference between revisions
Jump to navigation
Jump to search
| Line 1,792: | Line 1,792: | ||
*Booking info code = LATCHECKOUT, | *Booking info code = LATCHECKOUT, | ||
*Booking Info Description = Upsell email sent [CURRENTDATE]: Late Checkout | *Booking Info Description = Upsell email sent [CURRENTDATE]: Late Checkout | ||
</div> | |||
</div> | |||
<div class="mw-collapsible mw-collapsed"> | |||
<div class="headline-collapse" > | |||
====Send Email to your guest - On a Wednesday (Cleaner is due/Rubbish Collection is due) ==== | |||
</div> | |||
<div class="mw-collapsible-content"> | |||
To send an automated Email to the guest reminding them that there is an event on a specific day of the week, for instance, the cleaner is due on Wednesday mornings, or the bin collection is due on Thursday mornings. | |||
You will need to check for the day of the week. If the booking is for more than 1 week, you will need multiple auto actions as an email will only be sent once, it is not possible to trigger multiple times. | |||
'''Step 1: ''' Create the Auto Action | |||
Trigger Tab :- | |||
*Trigger Event = Checkin | |||
*Trigger Time = Immediate | |||
*Trigger Window = 8 days | |||
*Booking Source = All | |||
*Booking Status = All but not cancelled | |||
*Template Variables = [IF=:[CURRENTDATE:{%u}]:3:yes|no] equal yes | |||
%u ISO-8601 numeric representation of the day of the week 1 (for Monday) through 7 (for Sunday) | |||
This template variable tests if the current day is a Wednesday. | |||
Message tab :- | |||
*Send Email = Guest API/Smart Email (or one of the other options) | |||
*EMail Subject = Enter the appropriate details | |||
*Email Text = Your text, using the template variables to modify the specific text in the booking. Enter the text in both Plain text Box (Messaging API) and HTML Box (Emails) | |||
Dear, [GUESTNAME], | |||
Hope you are enjoying your holiday at [PROPERTYNAME]. | |||
We would like to remind you that the cleaner is due to visit you on Thursday morning between 10am and 12am. | |||
Best regards, | |||
[PROPERTYCONTACTFIRSTNAME] [PROPERTYCONTACTLASTNAME] | |||
Email :-[PROPERTYEMAIL] | |||
Website :- [PROPERTYWEB] | |||
Booking Info tab :- | |||
Booking Info code = CLEANWED1 | |||
Booking Info text = Reminder that cleaning is due on the first Thursday of their stay. | |||
This can be used to trigger the next auto action if the duration of their holiday is more than 1 week. Include the Booking Info code in the Trigger tab of the next auto action. | |||
</div> | </div> | ||