VRBO Setup: Difference between revisions

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==== Payments and Payment Schedule ====
==== Payments and Payment Schedule ====
By default payment is due at the time of the booking. You can change this to "At Check-in " in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER  > VRBO/Homeaway.COM  > SPECIFIC PROPERTY CONTENT.
By default payment is due at the time of the booking.  
*You can change this to "At Check-in " in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER  > VRBO/Homeaway.COM  > SPECIFIC PROPERTY CONTENT.


If payments are due at different times you can set up payment schedules in {{#fas:cog}} (SETTINGS)  > CHANNEL MANAGER > VRBO/Homeaway.COM > PAYMENT SCHEDULE and link it to your property in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER  > VRBO/Homeaway.COM  > SPECIFIC PROPERTY CONTENT.
If payments are due at different times you can set up payment schedules  
*Go to {{#fas:cog}} (SETTINGS)  > CHANNEL MANAGER > VRBO/Homeaway.COM > PAYMENT SCHEDULE  
*Then link it to your property in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER  > VRBO/Homeaway.COM  > SPECIFIC PROPERTY CONTENT.


If you have set up deposit collection in {{#fas:cog}} (SETTINGS)  PAYMENTS- > PAYMENT COLLECTION we will send the deposit amount set there to be due at the time of the booking and the remainder if any at arrival.
You can set up a deposit collection we will send the deposit amount that is due at the time of the booking and the remainder if any at arrival.
*Go to{{#fas:cog}} (SETTINGS)  PAYMENTS- > PAYMENT COLLECTION


<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>Listings where guests do not have to pay the full amount with the booking perform better.  Payment Schedules allow to set up to five payments.  
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>Listings where guests do not have to pay the full amount with the booking perform better.  Payment Schedules allow you to set up to five payments.  


In  {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER -> VRBO/Homeaway.COM  > SPECIFIC PROPERTY CONTENT you can set which payment types you accept. Beds24 supports following payment options:
You can set the Payment Types
* Go to {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER -> VRBO/Homeaway.COM  > SPECIFIC PROPERTY CONTENT.
 
Beds24 supports the following payment options:


1. Invoice
1. Invoice
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The cards you have activated in {{#fas:cog}} (SETTINGS)  PAYMENTS -> PAYMENT GATEWAYS -> CREDIT CARD  will be sent as accepted cards.
The cards you have activated in {{#fas:cog}} (SETTINGS)  PAYMENTS -> PAYMENT GATEWAYS -> CREDIT CARD  will be sent as accepted cards.


===== Automatically collect payments based on your Payment schedule =====
===== Collect payments based on your Payment schedule - Using Stripe =====


1. Setup the Payment schedule, this will send the details to VRBO.  
1. Setup the Payment schedule, this will send the details to VRBO. Go to {{#fas:cog}} (SETTINGS)  > CHANNEL MANAGER > VRBO/Homeaway.COM > PAYMENT SCHEDULE. Payment Schedules allow you to set up to five payments.  


2. Create auto actions to add pending payments to your bookings, based on the Payment schedule see [[Stripe_Payment_Schedule |Collect payments with payment schedule]] for more information.
2. Guest credit card has been sent to Stripe.
*Create auto actions to add pending payments to your bookings, based on the Payment schedule see [[Stripe_Payment_Schedule |Collect payments with payment schedule]] for more information.
* Collect the payment manually via the Stripe Button in the Charges & Payments tab of the booking, see [[Stripe#Collect_payment_manually|Manually collect payment via Stripe]] for more information.


===== Collect payments from Guests =====
===== Collect payments from Guests =====


1. Request the Credit card details as it was not collected at the time of the booking.
1. Request the Credit card details if it was not collected at the time of the booking.
   
   
* If you want to manually process the guest credit cards in your own payment gateway, send an email to the guest to submit their Credit Card details, see [[:Category:Payments#Request_Guests_to_Submit_Credit_Card_Details|Submit Credit Card Details]] for more information.
* If you want to manually process the guest credit cards in your own payment gateway, send an email to the guest to submit their Credit Card details, see [[:Category:Payments#Request_Guests_to_Submit_Credit_Card_Details|Submit Credit Card Details]] for more information.
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* You want to manually process the guest credit card in your own payment gateway, the guest credit card details will be stored in Beds24 and you will receive a Security Code in the Booking Notification, you can use this to access the guest CVC to charge their card. See [[Card_Number_Collection#Collect_Credit_Card_Details_for_Bookings_from_your_own_website|Process Guest Credit Cards]] for more information.
* You want to manually process the guest credit card in your own payment gateway, the guest credit card details will be stored in Beds24 and you will receive a Security Code in the Booking Notification, you can use this to access the guest CVC to charge their card. See [[Card_Number_Collection#Collect_Credit_Card_Details_for_Bookings_from_your_own_website|Process Guest Credit Cards]] for more information.
* Guest credit card has been sent to Stripe.
** Collect the payment manually via the Stripe Button in the Charges & Payments tab of the booking, see [[Stripe#Collect_payment_manually|Manually collect payment via Stripe]] for more information.
** Automate the collection of the payment using pending payments. See [[Pending Payments|Create Pending Payment]] for more information.


<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>  If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>  If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount.