VRBO Setup: Difference between revisions
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==== Payments and Payment Schedule ==== | ==== Payments and Payment Schedule ==== | ||
By default payment is due at the time of the booking. You can change this to "At Check-in " in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT. | By default payment is due at the time of the booking. | ||
*You can change this to "At Check-in " in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT. | |||
If payments are due at different times you can set up payment schedules | If payments are due at different times you can set up payment schedules | ||
*Go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > VRBO/Homeaway.COM > PAYMENT SCHEDULE | |||
*Then link it to your property in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT. | |||
You can set up a deposit collection we will send the deposit amount that is due at the time of the booking and the remainder if any at arrival. | |||
*Go to{{#fas:cog}} (SETTINGS) PAYMENTS- > PAYMENT COLLECTION | |||
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>Listings where guests do not have to pay the full amount with the booking perform better. Payment Schedules allow to set up to five payments. | <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>Listings where guests do not have to pay the full amount with the booking perform better. Payment Schedules allow you to set up to five payments. | ||
You can set the Payment Types | |||
* Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT. | |||
Beds24 supports the following payment options: | |||
1. Invoice | 1. Invoice | ||
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The cards you have activated in {{#fas:cog}} (SETTINGS) PAYMENTS -> PAYMENT GATEWAYS -> CREDIT CARD will be sent as accepted cards. | The cards you have activated in {{#fas:cog}} (SETTINGS) PAYMENTS -> PAYMENT GATEWAYS -> CREDIT CARD will be sent as accepted cards. | ||
===== | ===== Collect payments based on your Payment schedule - Using Stripe ===== | ||
1. Setup the Payment schedule, this will send the details to VRBO. | 1. Setup the Payment schedule, this will send the details to VRBO. Go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > VRBO/Homeaway.COM > PAYMENT SCHEDULE. Payment Schedules allow you to set up to five payments. | ||
2. Create auto actions to add pending payments to your bookings, based on the Payment schedule see [[Stripe_Payment_Schedule |Collect payments with payment schedule]] for more information. | 2. Guest credit card has been sent to Stripe. | ||
*Create auto actions to add pending payments to your bookings, based on the Payment schedule see [[Stripe_Payment_Schedule |Collect payments with payment schedule]] for more information. | |||
* Collect the payment manually via the Stripe Button in the Charges & Payments tab of the booking, see [[Stripe#Collect_payment_manually|Manually collect payment via Stripe]] for more information. | |||
===== Collect payments from Guests ===== | ===== Collect payments from Guests ===== | ||
1. Request the Credit card details | 1. Request the Credit card details if it was not collected at the time of the booking. | ||
* If you want to manually process the guest credit cards in your own payment gateway, send an email to the guest to submit their Credit Card details, see [[:Category:Payments#Request_Guests_to_Submit_Credit_Card_Details|Submit Credit Card Details]] for more information. | * If you want to manually process the guest credit cards in your own payment gateway, send an email to the guest to submit their Credit Card details, see [[:Category:Payments#Request_Guests_to_Submit_Credit_Card_Details|Submit Credit Card Details]] for more information. | ||
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* You want to manually process the guest credit card in your own payment gateway, the guest credit card details will be stored in Beds24 and you will receive a Security Code in the Booking Notification, you can use this to access the guest CVC to charge their card. See [[Card_Number_Collection#Collect_Credit_Card_Details_for_Bookings_from_your_own_website|Process Guest Credit Cards]] for more information. | * You want to manually process the guest credit card in your own payment gateway, the guest credit card details will be stored in Beds24 and you will receive a Security Code in the Booking Notification, you can use this to access the guest CVC to charge their card. See [[Card_Number_Collection#Collect_Credit_Card_Details_for_Bookings_from_your_own_website|Process Guest Credit Cards]] for more information. | ||
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount. | <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount. | ||