Setting/automailsendoffset: Difference between revisions

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The Auto actions process is triggered every 15-20 minutes but depending on the volume/queue and the capabilities of your EMail server it can take longer.
The Auto actions are processed in batches on the volume/queue and the capabilities of your EMail server it can take longer.


<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> The trigger Time '''+hrs''' will be the first time the auto action can be considered to be added to a batch and could trigger on a booking, there is no guarantee that the auto action will trigger at this time.  
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> The trigger Time '''+hrs''' will be the first time the auto action can be considered to be added to a batch and could trigger on a booking, there is no guarantee that the auto action will trigger at this time.  
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Trigger Event = Booking<br>
Trigger Event = Booking<br>
Trigger Time = Immediate / +0 Hours<br>
Trigger Time = Immediate / +0 Hours<br>
Triggers within 15 minutes after booking time.


Example 2:<br>
Example 2:<br>
Trigger Event = Check-in<br>
Trigger Event = Check-in<br>
Trigger Time = -1 Day / +10 Hours<br>
Trigger Time = -1 Day / +10 Hours<br>
Triggers one day before check-in at 10am
Triggers one day before check-in from 10am


Example 3:<br>
Example 3:<br>
Trigger Event = Check-out<br>
Trigger Event = Check-out<br>
Trigger Time = +6 Days / +10 Hours<br>
Trigger Time = +6 Days / +10 Hours<br>
Triggers one week after check-out at 10am
Triggers one week after check-out from 10am