VRBO Setup: Difference between revisions

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= Cancellations =
= Cancellations =
If you set a booking to "Cancelled" we will send it as "Cancelled by guest" (this is the default) to VRBO/Homeaway. If the booking is cancelled by the host you can set this as a "substatus" via the second selector next to the "Cancelled" status in the "Summary" tab of the booking, we will then send "Cancelled by Owner" to VRBO.
If you set a booking to "Cancelled" we will send it as "Cancelled by guest" (this is the default) to VRBO/Homeaway. If the booking is cancelled by the host you can set this as a "substatus" via the second selector next to the "Cancelled" status in the "Summary" tab of the booking, we will then send "Cancelled by Owner" to VRBO.


<div class="warning">{{#fas:exclamation-triangle}} Never delete bookings from VRBO/Homeaway because VRBO/Homeaway expect to read the booking status even if they are cancelled.
<div class="warning">{{#fas:exclamation-triangle}} Never delete bookings from VRBO/Homeaway because VRBO/Homeaway expect to read the booking status even if they are cancelled.