Travelokacom: Difference between revisions
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*Click SAVE when the correct rate code has copied to the rate plan code setting. | *Click SAVE when the correct rate code has copied to the rate plan code setting. | ||
A price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate ) can be sent. If you have more than 3 occupancy levels you can set up additional | A price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate ) can be sent. If you have more than 3 occupancy levels you can set up additional fixed prices in Beds24 for each occupancy level using and map them in the channel settings of the fixed prices or the daily price. | ||
*If you use daily prices you can set the rate code under "Enable" in the Daily Price settings ( | *If you use daily prices you can set the rate code under "Enable" in the Daily Price settings (PRICES > DAILY PRICES SETUP then click on "Edit) | ||
*If you use | *If you use fixed prices go to the "Channels" tab of the fixed price. | ||
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed. | <span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed. | ||
==Multiple Rates at Traveloka== | ==Multiple Rates at Traveloka== | ||
Traveloka can set up multiple rate codes for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 | Traveloka can set up multiple rate codes for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 fixed price or daily price to each Traveloka code. [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions]]. | ||
== Activate == | == Activate == | ||
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Any errors occurring during updates will be emailed to you with the error message as returned by Traveloka. Unfortunately Traveloka does not provide us whith information on what exactly the error is. Known problem to check if you receive error messages: | Any errors occurring during updates will be emailed to you with the error message as returned by Traveloka. Unfortunately Traveloka does not provide us whith information on what exactly the error is. Known problem to check if you receive error messages: | ||
'''Rate Code''': At the moment Traveloka only allows the rate code "Retail". Check in your channel manager settings, | '''Rate Code''': At the moment Traveloka only allows the rate code "Retail". Check in your channel manager settings, fixed prices and daily prices that no other than "Retail" is mapped". | ||
'''Prices too low or wrong currency''': Check if the prices you are sending comply with your price limit in Traveloka. | '''Prices too low or wrong currency''': Check if the prices you are sending comply with your price limit in Traveloka. | ||
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'''Invalid rate code" Code="249"''' | '''Invalid rate code" Code="249"''' | ||
You are trying to send prices for a Traveloka code which does not exist. You will see your available rate codes when you click on "Get Codes". Make sure you only map these | You are trying to send prices for a Traveloka code which does not exist. You will see your available rate codes when you click on "Get Codes". Make sure you only map these rate codes in you channel manager settings, daily prices and fixed prices. | ||
'''Required Field Missing" Code="321">Retail price or single price is null''' | '''Required Field Missing" Code="321">Retail price or single price is null''' | ||