Airbnb Mapping: Difference between revisions
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If a guest sends you a review, you can also view it in Beds24 via the "Mail & Actions" tab and send the guest a reply from there. | If a guest sends you a review, you can also view it in Beds24 via the "Mail & Actions" tab and send the guest a reply from there. | ||
=Reviews= | |||
After the guest has checked-out, you can send the review to Airbnb via the "Mail & Actions" tab in the booking in Beds24. | |||
If a guest sends you a review, you can also view it in Beds24 via the "Mail & Actions" tab and send the guest a reply from there. | |||
If you want to automatically review your guests enter your review text under "Auto Review Text" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING | |||
When you provide a review text guests will automatically receive a five-star review along with the provided text two days after check-out, unless you have already manually reviewed the guest. | |||
You can personalize your review by using Template Variables. | |||
If you’re using automated reviews but wish to give the guest a rating different from five stars or change the provided text, you can manually review the guest within one day after check-out. | |||
If the review text field is left empty, reviews will not be sent automatically. You can then manually review all guests from the "Mail & Action" tab in the booking. | |||
If you have multiple properties you can set a ifferent message for each property. | |||
=Change the Sync Type= | =Change the Sync Type= | ||