Expedia Mapping: Difference between revisions

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Lesley (talk | contribs)
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Common errors and their solutions are:
Common errors and their solutions are:
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<div  class="headline-collapse" >The value '' of attribute 'password' on element 'Authentication' is not valid with respect to its type.</div>
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The password is empty or contains invalid characters.
Check the username and password entered in the channel manager settings is correct.
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'''The value '' of attribute 'password' on element 'Authentication' is not valid with respect to its type,  '''
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  The password is empty or contains invalid characters.
<div class="headline-collapse" >RateId XXX is invalid, rate plan should be active, inactive, or staged''' or '''Rate not active'''</div>
  Check the username and password entered in the channel manager settings is correct.
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You can only update IDs which you see when you click on "Get Codes".  
'''RateId XXX is invalid, rate plan should be active, inactive, or staged''' or '''Rate not active'''
You have added a number which is not a valid Expedia rate id into the field in the "Channels" tab of a rate/daily price.
You can only update IDs which you see when you click on "Get Codes".  
You have added a number which is not a valid Expedia rate id into the field in the "Channels" tab of a rate/daily price.
  *Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct Expedia rate id is selected from the 'get codes' list.
  *Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct Expedia rate id is selected from the 'get codes' list.
  *Scroll to Rate id and click 'get codes' ensure you select a valid code from the list.   
  *Scroll to Rate id and click 'get codes' ensure you select a valid code from the list.   
  *Open your fixed prices (Channel Tab) and make sure the correct Expedia rate id is selected from the 'get codes' list.
  *Open your fixed prices (Channel Tab) and make sure the correct Expedia rate id is selected from the 'get codes' list.
  *Open your daily prices (Enable list) and make sure the correct Expedia rate id is selected from the 'get codes' list.
  *Open your daily prices (Enable list) and make sure the correct Expedia rate id is selected from the 'get codes' list.
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  '''Room is not active OR ROOM_NOT_ACTIVE'''
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You can only update IDs that you see when you click on "Get Codes".  
<div class="headline-collapse" >'''Room is not active OR ROOM_NOT_ACTIVE'''</div>
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You can only update IDs that you see when you click on "Get Codes".  
  *Scroll to Room id and click 'get codes' to ensure you select a valid code from the list.   
  *Scroll to Room id and click 'get codes' to ensure you select a valid code from the list.   
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  '''Non-existent rate plan and rate level pair provided'''
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You can only update IDs which you see when you click on "Get Codes". Check all codes entered in SETTINGS-CHANNEL MANAGER-EXPEIDA, the "Channels" tab of your fixed prices(if fixed prices are used) and your daily prices.
<div class="headline-collapse" >Non-existent rate plan and rate level pair provided'''</div>
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You can only update IDs which you see when you click on "Get Codes". Check all codes entered in SETTINGS-CHANNEL MANAGER-EXPEIDA, the "Channels" tab of your fixed prices(if fixed prices are used) and your daily prices.
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  '''Inactive rate plan for restriction or rate updated'''
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You are sending a wrong rate plan id. You can only update IDs which you see when you click on "Get Codes".  
<div class="headline-collapse" >Inactive rate plan for restriction or rate updated'''</div>
You have added a number which is not a valid Expedia rate id into the field in the "Channels" tab of a rate/daily price.
<div class="mw-collapsible-content">
You are sending a wrong rate plan id. You can only update IDs which you see when you click on "Get Codes".  
You have added a number which is not a valid Expedia rate id into the field in the "Channels" tab of a rate/daily price.
  *Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct booking.com rate id is selected from the 'get codes' list.
  *Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct booking.com rate id is selected from the 'get codes' list.
  *Scroll to Rate id and click 'get codes' ensure you select a valid code from the list.   
  *Scroll to Rate id and click 'get codes' ensure you select a valid code from the list.   
  *Open your fixed prices (Channel Tab) and make sure the correct Expedia rate id is selected from the 'get codes' list.
  *Open your fixed prices (Channel Tab) and make sure the correct Expedia rate id is selected from the 'get codes' list.
  *Open your daily prices (Enable list) and make sure the correct Expedia rate id is selected from the 'get codes' list.
  *Open your daily prices (Enable list) and make sure the correct Expedia rate id is selected from the 'get codes' list.
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  '''MinLOS value (x) exceeds Extranet auto-approval threshold (y) for length of stay.'''
  '''MinLOS value (x) exceeds Extranet auto-approval threshold (y) for length of stay.'''
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