Auto Actions: Difference between revisions
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=== Webhook === | === Webhook === | ||
Create auto actions which trigger a web hook when the trigger conditions are met. | Create auto actions which trigger a web hook when the trigger conditions are met. | ||
== Same day/Near term bookings == | |||
With Same day/Near term bookings, consider the actions/messages you want to trigger with your auto actions. | |||
If you have messages/emails that need to send to your guest at various points before they arrive at your property, then for Same day/Near term bookings, you should consider consolidating the information and sending one message/email. | |||
In the Trigger tab of the auto action, 'Between booking and checkin' can be used to manage which bookings the action can be triggered on. | |||
Trigger tab: | |||
*Trigger Event = Booking | |||
*Trigger Time = Immediate | |||
*Between booking and checkin = 0 and 0 (same day). | |||
For your other auto actions, set the Between booking and checkin = 1 and 999, then they will not trigger on same day bookings. | |||
If your business process is to send a confirmation message at the time of booking, then the checkin instructions 2 days before arrival, then for same day bookings, you can use 1 auto action. | |||
Trigger tab: | |||
*Trigger Event = Booking | |||
*Trigger Time = Immediate | |||
*Between booking and checkin = 0 and 2 (Near term). | |||
Message tab: consolidate the message from your standard Confirmation message and checkin instructions. | |||
For your other auto actions, set the Between booking and checkin = 3 and 999, then they will not trigger on Near term bookings. | |||
== Multiple Properties == | == Multiple Properties == | ||