Auto Actions: Difference between revisions
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If you have messages/emails that need to send to your guest at various points before they arrive at your property, then for Same day/Near term bookings, you should consider consolidating the information and sending one message/email. | If you have messages/emails that need to send to your guest at various points before they arrive at your property, then for Same day/Near term bookings, you should consider consolidating the information and sending one message/email. | ||
In the Trigger tab of the auto action, 'Between booking and | In the Trigger tab of the auto action, 'Between booking and check-in' can be used to manage which bookings the action can be triggered on. | ||
===Example 1 - Same day booking === | |||
Trigger tab: | Trigger tab: | ||
*Trigger Event = Booking | *Trigger Event = Booking | ||
*Trigger Time = Immediate | *Trigger Time = Immediate | ||
*Between | *Between Booking and Check in = 0 and 0 (same day). | ||
For your other auto actions, set the Between | For your other auto actions, set the Between Booking and Check in = 1 and 999, then they will not trigger on same day bookings. | ||
If your business process is to send a confirmation message at the time of booking, then the | ===Example 2 - Near term booking === | ||
If your business process is to send a confirmation message at the time of booking, then the check-in instructions 2 days before arrival, then for same day bookings, you can use 1 auto action. | |||
Trigger tab: | Trigger tab: | ||
*Trigger Event = Booking | *Trigger Event = Booking | ||
*Trigger Time = Immediate | *Trigger Time = Immediate | ||
*Between | *Between Booking and Check in = 0 and 2 (Near term). | ||
Message tab: consolidate the message from your standard Confirmation message and | Message tab: consolidate the message from your standard Confirmation message and check-in instructions. | ||
For your other auto actions, set the Between | For your other auto actions, set the Between Booking and Check in = 3 and 999, then they will not trigger on Near term bookings. | ||
== Multiple Properties == | == Multiple Properties == | ||