Trip: Difference between revisions
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*If it is please check contact Ctrip and ask them to check if they have enabled the connection with Beds24 channel manager. | *If it is please check contact Ctrip and ask them to check if they have enabled the connection with Beds24 channel manager. | ||
'''Mismatched payment type. The rate is updated according to the payment type set in Ctrip system, if any question please contact Ctrip. ''' | |||
Your setting for "Payment Collect" is wrong. You need to change it. | Your setting for "Payment Collect" is wrong. You need to change it. | ||
'''Inactive rate plan for restriction or rate updated' | '''Inactive rate plan for restriction or rate updated''' | ||
You are sending a wrong rate plan id. Check your rate plan ids in SETTINGS->CHANNEL MANAGER-> CTRIP and in the "Channels" tab of your rates/daily prices. Please use the function 'get codes' and only use the rate ids from the drop-down list. | You are sending a wrong rate plan id. Check your rate plan ids in SETTINGS->CHANNEL MANAGER-> CTRIP and in the "Channels" tab of your rates/daily prices. Please use the function 'get codes' and only use the rate ids from the drop-down list. | ||
'''Rate plan and hotel do not match.' | '''Rate plan and hotel do not match.''' | ||
You are sending a wrong rate plan id. Check your rate plan ids in SETTINGS->CHANNEL MANAGER-> CTRIP and in the "Channels" tab of your rates/daily prices. Please use the function 'get codes' and only use the rate ids from the drop-down list. | You are sending a wrong rate plan id. Check your rate plan ids in SETTINGS->CHANNEL MANAGER-> CTRIP and in the "Channels" tab of your rates/daily prices. Please use the function 'get codes' and only use the rate ids from the drop-down list. | ||