Questions and Answers: Difference between revisions
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== Bookings== | == Bookings== | ||
Bookings can be instant (auto confirmed) or on request (manually confirmed or declined). | |||
'''Cancellations''' | |||
You can give guests the option to view and cancel bookings but not change them. | You can give guests the option to view and cancel bookings but not change them. | ||
'''Information''' | |||
You can set which information your require the guest to enter when they make a booking. | |||
== Channel Manager == | == Channel Manager == | ||
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If required you can set different rates for your own website and booking channel(s). | If required you can set different rates for your own website and booking channel(s). | ||
== Currencies == | == Currencies == | ||
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Examples: a lodging with 2 room types (e.g. 5 double rooms and 3 studios) uses 2 booking channels. This would be 4 links costing a total of €4.00/month. 1 room type and 3 booking channels would be 3 links costing a total of €3.00/month. | Examples: a lodging with 2 room types (e.g. 5 double rooms and 3 studios) uses 2 booking channels. This would be 4 links costing a total of €4.00/month. 1 room type and 3 booking channels would be 3 links costing a total of €3.00/month. | ||
You can use the calculator on our website to calculate the monthly fee for your set up: [http://www.beds24.com/pricing.html | You can use the calculator on our website to calculate the monthly fee for your set up: [http://www.beds24.com/pricing.html | ||
== Google Analytics / Tracking== | |||
You can install Google Analytics on you booking page. Beds24 also has a built in logging system which will give you information on the activities on your booking page and where a booking originated from). | |||
== Languages == | == Languages == | ||
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'''E-Mail''' | '''E-Mail''' | ||
You can set up template Emails to manually or auto send to guest e.g. x days before arrival/departure, based on origin of the booking etc. You can export all bookings and process the data e.g. add to your mailing lists. We are planning to add a guest database which will make this even easier. | You can set up template Emails to manually or auto send to guest e.g. x days before arrival/departure, based on origin of the booking etc. You can export all bookings and process the data e.g. add to your mailing lists. We are planning to add a guest database which will make this even easier. | ||
Bookings through OTA´s will be confirmed directly through the OTA not form Beds24. | |||
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== Pictures == | == Pictures == | ||
By default the system allows for one picture per unit but you can add a Woo slider which will let you display multiple pictures. If you are comfortable working with HTML you can also add multiple pictures directly. | By default the system allows for one picture per unit but you can add a Woo slider which will let you display multiple pictures. If you are comfortable working with HTML you can also add multiple pictures directly. | ||
== Rates/Prices == | |||
Beds24 allows you to set a simple or refined rate structure based for example on seasons, occupancies, minimum/maximum stays, time of booking (e.g. last minute). | |||
== Support == | == Support == | ||
Beds24 is designed as a self service system with context sensitive help, extensive documentation and a free-of-charge ticket support system. Our fees do not include telephone support so users who do their own setup get the best available price. | Beds24 is designed as a self service system with context sensitive help, extensive documentation and a free-of-charge ticket support system. Our fees do not include telephone support so users who do their own setup get the best available price. | ||
== Wordpress == | |||
Beds24 provides as Wordpress plugin (https://wordpress.org/plugins/beds24-online-booking/) which makes it easy to add booking technology to any Wordpress site via shortcodes. The actual management of bookings and inventory is done directly in the Beds24 control panel. | |||