Expedia.com: Difference between revisions

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'''Capabilities'''
==Capabilities==


*Beds24.com can export inventory.
*Beds24.com can export inventory.
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*Beds24.com can apply a multiplier to prices (currency conversion)
*Beds24.com can apply a multiplier to prices (currency conversion)


'''Limitations'''
==Limitations==


"Extra Person" prices cannot be exported.
"Extra Person" prices cannot be exported but can still be set manually in Expedia.


'''What you will need'''
==What you will need==


*Your Expedia Quick connect username and password
*Your Expedia Quick connect username and password
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'''Expedia.com'''
==Expedia.com==


To activate the connection of your hotel to Beds24 you will need to [http://www.beds24.com/downloads/docs/ConnectivityHotel%20sign-up.odt download this form] and return it to Expedia.
To activate the connection of your hotel to Beds24 you will need to [http://www.beds24.com/downloads/docs/ConnectivityHotel%20sign-up.odt download this form] and return it to Expedia.
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'''Beds24.com'''
==Beds24.com==


Enter your EQC username and password, note these will be sent by email from Expedia and are different to the username and password used to log into Expedia from a web browser.
Enter your EQC username and password, note these will be sent by email from Expedia and are different to the username and password used to log into Expedia from a web browser.
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'''Bookings'''
==Bookings==


New Bookings are imported. Modifications and cancellations to bookings are also imported.
New Bookings are imported. Modifications and cancellations to bookings are also imported.
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'''Rates'''
==Rates==


To export rates you need to enter the Expedia rate code.
To export rates you need to enter the Expedia rate code.
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'''Error Messages'''
==Error Messages==


If there is an error with an update, the error message returned by Expedia will be emailed to you.
If there is an error with an update, the error message returned by Expedia will be emailed to you.
Common errors are:
Common errors are:


  Pricing models mismatch: you tried to update a price for OCCUPANCY_PRICING, but your property is not configured for this pricing.
  '''Pricing models mismatch: you tried to update a price for OCCUPANCY_PRICING, but your property is not configured for this pricing.'''
  * Your pricing model is most likely daily pricing so all your Expedia rate codes should end with /D
  * Your pricing model is most likely daily pricing so all your Expedia rate codes should end with /D


  Rate plan does not match the property acquisition type
  '''Rate plan does not match the property acquisition type'''
  * The rate codes are the wrong Sell or Net rate type, Check whether your rate codes should have an A at the end or not.
  * The rate codes are the wrong Sell or Net rate type, Check whether your rate codes should have an A at the end or not.


  Unable to set total inventory below the current base allocation value
  '''Unable to set total inventory below the current base allocation value.'''
  * The number of rooms available is lower than your minimum allocation value in Expedia. A common cause of this error is not having a valid price for the room in Beds24 on the affected dates.  
  * The number of rooms available is lower than your minimum allocation value in Expedia.  
A common cause of this error is not having a valid price for the room in Beds24 on the affected dates.  
  Any date without a price will be closed in Beds24 even if you are not sending prices to Expedia.
  Any date without a price will be closed in Beds24 even if you are not sending prices to Expedia.