Expedia.com: Difference between revisions
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==Capabilities== | |||
*Beds24.com can export inventory. | *Beds24.com can export inventory. | ||
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*Beds24.com can apply a multiplier to prices (currency conversion) | *Beds24.com can apply a multiplier to prices (currency conversion) | ||
==Limitations== | |||
"Extra Person" prices cannot be exported. | "Extra Person" prices cannot be exported but can still be set manually in Expedia. | ||
==What you will need== | |||
*Your Expedia Quick connect username and password | *Your Expedia Quick connect username and password | ||
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==Expedia.com== | |||
To activate the connection of your hotel to Beds24 you will need to [http://www.beds24.com/downloads/docs/ConnectivityHotel%20sign-up.odt download this form] and return it to Expedia. | To activate the connection of your hotel to Beds24 you will need to [http://www.beds24.com/downloads/docs/ConnectivityHotel%20sign-up.odt download this form] and return it to Expedia. | ||
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==Beds24.com== | |||
Enter your EQC username and password, note these will be sent by email from Expedia and are different to the username and password used to log into Expedia from a web browser. | Enter your EQC username and password, note these will be sent by email from Expedia and are different to the username and password used to log into Expedia from a web browser. | ||
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==Bookings== | |||
New Bookings are imported. Modifications and cancellations to bookings are also imported. | New Bookings are imported. Modifications and cancellations to bookings are also imported. | ||
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==Rates== | |||
To export rates you need to enter the Expedia rate code. | To export rates you need to enter the Expedia rate code. | ||
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==Error Messages== | |||
If there is an error with an update, the error message returned by Expedia will be emailed to you. | If there is an error with an update, the error message returned by Expedia will be emailed to you. | ||
Common errors are: | Common errors are: | ||
Pricing models mismatch: you tried to update a price for OCCUPANCY_PRICING, but your property is not configured for this pricing. | '''Pricing models mismatch: you tried to update a price for OCCUPANCY_PRICING, but your property is not configured for this pricing.''' | ||
* Your pricing model is most likely daily pricing so all your Expedia rate codes should end with /D | * Your pricing model is most likely daily pricing so all your Expedia rate codes should end with /D | ||
Rate plan does not match the property acquisition type | '''Rate plan does not match the property acquisition type''' | ||
* The rate codes are the wrong Sell or Net rate type, Check whether your rate codes should have an A at the end or not. | * The rate codes are the wrong Sell or Net rate type, Check whether your rate codes should have an A at the end or not. | ||
Unable to set total inventory below the current base allocation value | '''Unable to set total inventory below the current base allocation value.''' | ||
* The number of rooms available is lower than your minimum allocation value in Expedia. A common cause of this error is not having a valid price for the room in Beds24 on the affected dates. | * The number of rooms available is lower than your minimum allocation value in Expedia. | ||
A common cause of this error is not having a valid price for the room in Beds24 on the affected dates. | |||
Any date without a price will be closed in Beds24 even if you are not sending prices to Expedia. | Any date without a price will be closed in Beds24 even if you are not sending prices to Expedia. | ||