Do the initial Setup: Difference between revisions
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These units or "Rooms" could be guest bedrooms, hostel dormitories, individual beds in backpackers, camp sites, houseboats, holiday homes, individual hotel suites, cabins, tours, classes or cars etc. | These units or "Rooms" could be guest bedrooms, hostel dormitories, individual beds in backpackers, camp sites, houseboats, holiday homes, individual hotel suites, cabins, tours, classes or cars etc. | ||
== Multiple Properties or Rooms == | |||
Hotels, B&B´s and inns are usually set up as one property with a number of rooms. If you have several independent lodgings e.g. apartments or villas you can still set them up as rooms if it suits your marketing strategy. Each room (which can also be an apartment, house etc) can have its own pricing and booking rules. | |||
Making different properties means each can have it's own property booking page (if required with individual design). You can also use an agency booking page with advanced search functions (e.g. facilities, location) showing all properties. | |||
If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property. | If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property. | ||
If you are using the channel manager we advise to set the booking system up as similar as your booking channels. If your lodgings have different hotel codes for booking.com etc. then they must be setup as different properties in the system. | |||
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'''Daily Prices''' | '''Daily Prices''' | ||
If you | Daily Prices are prices for one date. Up to four prices per date can be defined for example for different occupancies. | ||
Daily Prices can be used: | |||
*If you want to to fine tune prices on a daily basis | |||
*if you do not use Last Minute or Early Bird pricing | |||
Go to '''CALENDAR''' in the top menu. This is a table giving you a complete overview of your bookings, rates and inventory. By ticking the boxes you can select what you want to display. | |||
Activate '''DAILY PRICES'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required. Rules for daily prices can be set in SETTINGS->PROPERTIES->ROOMS->DAILY PRICES. | Activate '''DAILY PRICES'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required. Rules for daily prices can be set in SETTINGS->PROPERTIES->ROOMS->DAILY PRICES. | ||
<embedvideo service="youtube">https://www.youtube.com/watch?v=iFht8sLJg9g</embedvideo> | |||
''' | '''Rates''' | ||
Rates have a start and end date so they apply to a range of dates. Rates contain many rules about the conditions which must apply to make them available. Multiple rates can be used to create complex pricing structures. If multiple rates are available for the same dates the rules of each rate will determine which rate is offered. | |||
Rates can be used: | |||
*for different weekend/weekday prices | |||
*for prices for extra guests or extra children apply | |||
*If you require a the guest to book more than one day before Check-in | |||
*If you want a price to be available only certain days in advance (e.g. Last Minute or Early Bird) | |||
*if you want to allow guest to enquire if no price can be found but the room is not fully booked | |||
*for special pricing for channel management | |||
Go to RATES in the top menu. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. | |||
When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models. | When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models. | ||
'''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE | '''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE | ||
'''Link a Rate:''' One rate can be used for multiple rooms. For which room a rate is used is defined in the "Rooms" tab of the rate. | |||
'''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY | '''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY | ||
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'''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates. | '''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates. | ||
<embedvideo service="youtube">https://www.youtube.com/watch?v=zT65okbSXIE</embedvideo> | |||
'''Combination of Daily Prices and Rates''' | |||
It is not necessary to use both daily prices and rates but a combination of daily prices and rates can be used to fine tune pricing structures. | |||
*For example Daily Prices can be used to override the price and conditions of a rate for individual dates. | |||
*The booking rules for your rates and daily prices will determine which daily price or rate will be used. | |||
== '''Step 5''' - Enter existing Bookings== | == '''Step 5''' - Enter existing Bookings== | ||